Customer Service Assistant - Lawthorn, Irvine

CJ Lang & Sons Ltd; Irvine; On-site; GBP 40,000 - 60,000; Part time

Job summary

A local grocery retailer in Irvine is seeking a Customer Service Assistant to join their team. The position is part-time (18 hours) and requires excellent communication skills to provide friendly and efficient customer service. Flexibility is key, as the role involves working varied shifts including evenings and weekends. Benefits include a staff discount and opportunities for career development.

Benefits

10% staff discount

Career opportunities

Qualifications

• Great communicators with a customer-focused approach.
• Willingness to work flexible hours including mornings, evenings, and weekends.

Responsibilities

• Provide service, help, and advice to customers.
• Unpack deliveries and restock shelves.
• Sell and promote offers to customers.
• Serve in the 'Food to Go' counter.
• Maintain store hygiene and compliance standards.

Skills

Customer communication

Teamwork

Flexibility

Retail experience

Job description

Overview

Customer Service Assistant - 18 hours
SPAR Lawthorn, Irvine

About us

At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us.

Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner to ‘Food to Go’, to the communities we serve.

We are open 7 days a week from early morning until late at night so flexibility is important; you might need to work some mornings, evenings and weekends.

About you

We are looking to enhance our store team with great communicators and customer focused people who deliver friendly and efficient customer service every time. Although retail experience within the grocery sector is a plus, don’t worry it’s not essential as we’ll ensure that you have all the training you need to do an amazing job.

In return, we offer flexible hours and benefits including 10% staff discount and career opportunities.

We are an equal opportunities employer and welcome applications from all sections of the community.

How you serve the community

• Put our customers first by providing service, help and advice
• Unpack deliveries and re-stock the shelves
• Actively sell and promote offers to customers
• Serve in our ‘Food to Go’ CJ’s counter
• Maintain excellent standards of store hygiene and compliance