Customer Service Assistant | Flexible Shifts & Growth

East of England Co-op; Costessey; On-site; GBP 20,000 - 25,000; Full time

Job summary

A regional retail cooperative in the United Kingdom is hiring a Customer Service Assistant to enhance customer service and community engagement. The role involves working flexible hours as part of a motivated team. Ideal candidates should possess effective communication skills, adaptability, and a positive attitude. Benefits include competitive pay, discounts, flexible working hours, and comprehensive employee support programs. Join a dynamic environment that values community connections and personal growth.

Benefits

20% discount in food stores

22 days holiday plus bank holidays

5% employer pension contribution

Death in service benefit

Enhanced family leave arrangements

Award-winning training and apprenticeship programmes

Financial wellbeing support

Cycle To Work and Rental Deposit Scheme

24/7 remote GP service

Employee Assistance Programme

Qualifications

• Candidates must have passed the school leaver's age.
• Ability to work within advertised shift patterns.

Responsibilities

• Support the store in delivering high standards of customer service.
• Engage with the local community and promote store offerings.

Skills

Friendly and approachable

Reliable team player

Effective communication skills

Positive attitude

Engaged and self-motivated

Willing to learn and adapt

Basic numeracy, literacy, and IT Skills

Job description

A regional retail cooperative in the United Kingdom is hiring a Customer Service Assistant to enhance customer service and community engagement. The role involves working flexible hours as part of a motivated team. Ideal candidates should possess effective communication skills, adaptability, and a positive attitude. Benefits include competitive pay, discounts, flexible working hours, and comprehensive employee support programs. Join a dynamic environment that values community connections and personal growth.