Customer Service Assistant

First Recruitment Services; Arundel; On-site; GBP 25,000; Full time

Job summary

A well-established manufacturing company near Arundel is looking for a Customer Service Assistant. This entry-level role offers an excellent opportunity to launch your career in Customer Service and Administration while allowing for personal growth. Responsibilities include processing orders, responding to customer inquiries, and using Excel for tracking. Fluent English is a must, and additional language skills are a plus. The role comes with competitive benefits including medical cover and generous leave.

Benefits

Private medical insurance

Life insurance cover

Workplace pension

31 days annual leave

Qualifications

• Strong written and verbal communication skills essential.
• Fluency in English required; other languages are a plus.
• Eagerness to learn and develop skills in Customer Service.

Responsibilities

• Process customer orders efficiently and accurately.
• Respond to inquiries via email and phone.
• Use Excel for order tracking and reporting.
• Maintain and update customer records in CRM.

Skills

Excellent written and verbal communication skills

Fluent in English

Keen to start a career in Customer Service

Eager to learn and develop new skills

Strong time management

Attention to detail

Job description

Overview

We’re excited to offer a fantastic opportunity for a Customer Service Assistant to join a well-established manufacturing company based near Arundel. This entry-level role is ideal for someone looking to launch a career in Customer Service and Administration, with genuine room to grow and progress within the business.

Position: Customer Service Assistant

Responsibilities

• Processing customer orders efficiently and accurately
• Responding to enquiries via email and phone
• Using Excel for order tracking, reporting, and data entry
• Maintaining and update customer records in the CRM system

Requirements

• Excellent written and verbal communication skills
• Fluent in English; additional language skills (German, French, Spanish, or Portuguese) are a plus
• Keen to start a career in Customer Service and Administration
• Eager to learn and develop new skills
• Strong time management and attention to detail

Benefits and Hours

• Salary: £25,000
• Location: Based near Arundel; must drive with own vehicle due to location
• Hours: Monday to Thursday (in the office) 8am to 4:30pm; Fridays (from home) 8:30am to 11:30am
• Private medical, life insurance cover and workplace pension
• 31 days annual leave (inclusive of bank holidays)

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.