Customer Service Assistant

Compass Group; Aberdeen City; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading catering company is seeking a Customer Services Assistant in Aberdeen City. You will be part of a friendly team, responsible for delivering excellent customer service, preparing high-quality food, and maintaining a positive brand image. This full-time role offers various perks, including training and development opportunities, all within a supportive environment that values diversity.

Benefits

Great operational training and development

Life assurance scheme

Personal Development and Training opportunities

Access to Employee Assistance Programme

Regular social events

Holiday purchase scheme

High street discount vouchers

Qualifications

• Enthusiastic can-do attitude.
• Passion for delivering excellent customer service.
• Experience in a similar catering-related role (not essential).

Responsibilities

• Preparing delicious, high-quality food.
• Creating attractive food and counter displays.
• Representing Inspire and maintaining a positive brand image.
• Handling cash and operating the cash register.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Ability to thrive under pressure

Job description

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Inspire on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities - We are passionate about our growing team
• A great wellbeing strategy - including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers

Please note: This role is contracted to 43 weeks per year

Could you bring your spark to Inspire? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Inspire and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Job Reference: com/1808/48937001/52753192/BU #SCOT #Inspire

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!