Customer Service Apprentice — NVQ2 & Career Growth

EE; Torquay; On-site; GBP 21,000 - 26,000; Full time

Job summary

A leading telecommunications company in the UK is offering a full-time apprenticeship in customer service. You'll assist customers with tech support and billing inquiries while gaining an NVQ Level 2 qualification. No prior experience is required; just a great attitude and the willingness to learn are essential. This role provides excellent career development opportunities and competitive benefits such as salary increases after completing the apprenticeship.

Benefits

Starting salary of £21,620, rising to £25,684

Discounts on mobile and broadband packages

Discounts on tech products

Support for career growth

24/7 access to private GP

Qualifications

• Customer service skills with a focus on positive interactions.
• Ability to listen, solve problems, and build relationships.

Responsibilities

• Assist customers with billing questions and tech support.
• Participate in the NVQ Level 2 apprenticeship program.

Skills

Great attitude

Friendly voice

Willingness to learn

Education

NVQ Level 2 in Customer Service

Job description

A leading telecommunications company in the UK is offering a full-time apprenticeship in customer service. You'll assist customers with tech support and billing inquiries while gaining an NVQ Level 2 qualification. No prior experience is required; just a great attitude and the willingness to learn are essential. This role provides excellent career development opportunities and competitive benefits such as salary increases after completing the apprenticeship.