Customer Service And Sales Role

Direct Universal Marketing; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A growing sales and marketing organization based in Dalston is looking for a Direct Sales & Marketing Representative. You will promote and sell products directly to customers while receiving full training and ongoing support. The role encourages career starters with a positive attitude and strong communication skills. Benefits include a comprehensive training program, commission-based earnings, and opportunities for progression into leadership roles. Enjoy a supportive company culture with team events and travel prospects.

Benefits

Comprehensive training programme

Performance-based earnings with commission

Weekly social nights

Opportunity for UK and international travel

Clear progression opportunities

Qualifications

• Strong communication skills with confidence speaking in English.
• Professional appearance, maintaining a smart and formal dress code.

Responsibilities

• Proactively approach potential customers to promote products and services.
• Deliver excellent customer service to ensure positive interactions.
• Accurately record all sales to ensure correct commission payments.

Skills

Strong communication skills

Positive attitude

Eagerness to learn

Job description

Direct Sales & Marketing Representative

Location: Dalston, London (office-based meetings with field-based campaigns)

Job Type: Full-time equivalent (4-5 days per week, Monday-Saturday)

About the Opportunity

Our client, a well-established and fast-growing sales and marketing organisation based in Dalston, is expanding their team and is looking for motivated individuals to support their continued success.

Specialising in business-to-consumer (B2C) sales, the company connects well-known clients with new customers by representing their products and services directly. This is an exciting opportunity for graduates, career starters, or individuals looking to build a long-term career in sales. No previous experience is required — full training and ongoing support are provided.

Key Responsibilities

• Sales Execution: Proactively approach potential customers to promote and sell products and services on behalf of clients
• Skill Development: Apply techniques learned through training and coaching with experienced sales professionals
• Customer Experience: Deliver excellent customer service to ensure positive and professional interactions
• Sales Recording: Accurately record all sales to ensure correct commission payments
• Feedback & Insight: Share feedback on sales locations and venues to support campaign improvement
• Team Engagement: Attend meetings at the Dalston office to receive business updates, client information, and engage with company culture
• Mentorship & Growth: As you progress, support new team members and contribute to business planning and strategy

Requirements

• Strong communication skills with confidence speaking in English
• Positive attitude and eagerness to learn new sales and customer service skills
• Professional appearance, maintaining a smart and formal dress code, including appropriate footwear

Desirable (Not Essential)

• Previous experience in sales, customer service, retail, hospitality, warehouse, or direct marketing
• Entry-level candidates and career changers are strongly encouraged to apply

Benefits

• Comprehensive training programme, including onboarding, ongoing coaching, and development pathways
• Performance-based earnings with commission paid on every sale
• Incentive programmes offering additional earning potential
• Clear progression opportunities into leadership and management roles
• Inclusive, social company culture with a strong focus on team motivation
• UK and international travel opportunities
• Weekly social nights and monthly team events
• Flexible full-time equivalent schedule (4-5 days per week)