Customer Service Advisor

Gravity Recruit; Twickenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service Advisor in Twickenham. The role involves ensuring excellent customer service while achieving sales targets. Responsibilities include identifying customer revenue opportunities, maintaining store cleanliness, and compliance with Health & Safety standards. The package offers £26,265 plus benefits including career progression and a bi-annual bonus scheme. Ideal for those looking to grow in a fast-paced environment.

Benefits

Career progression opportunities

Bi-Annual store bonus scheme

Company sick pay

Access to exclusive perks via Perkbox

20 days holiday plus bank holidays

Responsibilities

• Contribute to the achievement of the financial targets of the store.
• Identify and quantify potential customer revenue opportunities.
• Respond effectively to diverse customer needs.
• Ensure the store presents itself to a high standard of cleanliness.
• Adhere to Health & Safety procedures for staff and customers.
• Consistently comply with company procedures.

Job description

Overview

Customer Service Advisor
Twickenham

Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.

Job Purpose

To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company.

Main Responsibilities

• Contribute to the achievement of the financial targets of the store
• Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store
• Respond effectively to the diverse needs of each customer
• Ensuring the store presents itself to a high standard of cleanliness
• Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike.
• Comply consistently with all company procedures

Package

£26,265 + Package + Benefits

Benefits

• An excellent career in a fast-growing business
• Training & Mentoring program for great career progression
• Bi-Annual store bonus Scheme
• Company Sick Pay
• Access to exclusive perks via Perkbox membership
• Long Service recognition
• 20 days holiday per year plus bank holidays

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