Customer Service Advisor – 9-Month FTC, Wolverhampton

Carlsberg; Wolverhampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading beverage supplier in the UK is seeking a Customer Service Advisor in Wolverhampton. This role involves delivering exceptional customer support through various communication channels. The ideal candidate will possess strong communication skills and is passionate about high-quality customer service. Join a dynamic team and make a real impact in a newly formed organization that values innovation and customer focus.

Benefits

Product allowance – alcoholic & non alcoholic choices

Company bonus scheme

Life Assurance

Access to 24/7 GP services

Company pension contribution

Generous holiday allowance

Access to high street discounts

Qualifications

• Recent experience in a call centre or customer-facing environment preferred.
• Self-starter with the ability to work independently.
• Passionate about delivering high-quality customer service.

Responsibilities

• Deliver exceptional customer support service.
• Communicate with customers via calls, chats, and emails.
• Follow company procedures for customer responses.
• Promote digital applications to customers.
• Manage multiple customer situations effectively.

Skills

Strong communication skills

Problem-solving

Ability to manage time effectively

Experience in call centre or customer-facing environment

Administration and IT skills

Tools

MS Office

Job description

A leading beverage supplier in the UK is seeking a Customer Service Advisor in Wolverhampton. This role involves delivering exceptional customer support through various communication channels. The ideal candidate will possess strong communication skills and is passionate about high-quality customer service. Join a dynamic team and make a real impact in a newly formed organization that values innovation and customer focus.