Customer Service Advisor

Jobwise; Wythenshawe; On-site; GBP 40,000 - 60,000; Full time

Job summary

A well-established medical company in Wythenshawe is seeking a Temporary Customer Service Advisor to start immediately. Responsibilities include handling patient queries, telephone inquiries, and administrative tasks. Candidates should have previous administration experience and strong customer service skills. The role offers £12.53 per hour with Monday to Friday office hours and is easily accessible by public transport.

Benefits

Weekly pay

Free parking nearby

Qualifications

• Must hold a current DBS ideally checkable on the update service.
• 2 clear references needed for this role.

Responsibilities

• Respond to queries and requests for appointments from patients, doctors, and other staff.
• Answer telephone in a polite and efficient manner.
• Input all information accurately onto the computer system.
• Deal with any administration for the department.

Skills

Previous Administration experience

Customer service skills

IT literacy

Telephone handling skills

Ability to prioritize workload

Job description

Overview

I am currently recruiting for a Temporary Customer Service / Admin role starting immediately to work for a well-established medical company in Wythenshawe.

This is a temporary position for 4 weeks, paying an hourly rate of £12.53 per hour. The main responsibilities are to provide a point of contact for patients and hospital staff and carry out general and specific administrative tasks surrounding appointments. This role will be on the telephone, asking health check questions pre scans questions and occasionally last minute cancelled clinics. This role is starting as soon as possible.

Requirements

You must hold a current DBS for the role, ideally checkable on the update service, however if its been issued in the last 3 months it may also be considered. Additionally, 2 clear references would be needed for this role.

What will you be doing as a Customer Service Advisor?

• Respond to all queries and requests for appointments from patients, doctors and other medical staff
• Answer telephone in a polite and efficient manner
• Deal with enquiries in a timely manner
• Input all information accurately onto the computer system
• Problem solving
• Deal with any administration for the department

We would like to hear from you if you have the following skills and experience

• Must have previous Administration experience, and it would be an advantage to have worked within a medical environment
• Friendly and have proven customer service skills
• Must be IT literate, have strong customer service and telephone handling skills
• Able to prioritise workload and multitask

What will you get in return for your work as a Customer Service Advisor?

• Monday to Friday office hours, 8.00-4.00pm or 9-5.00pm
• Weekly pay
• £12.53ph pay rate
• Easily accessible by public transport links
• Free parking available close by

If you have the necessary customer service advisor skills and a valid DBS please get in touch

Apply now

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