Customer Service Advisor

Forrest Recruitment; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking an experienced customer service advisor for a temporary role in Liverpool City Centre. The successful candidate will be responsible for making outbound calls and scheduling appointments. Strong communication skills and confidence on the phone are essential. This opportunity offers a competitive hourly rate of £12.21.

Qualifications

• Proven experience in a customer service role.
• Strong interpersonal abilities.
• Able to work in a fast-paced environment.

Responsibilities

• Make outbound calls to clients.
• Schedule appointments between clients and medical professionals.

Skills

Excellent communication skills

Confidence on the telephone

Ability to liaise with clientele

Job description

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– Liverpool City Centre – Temporary – 4 Weeks, possibly longer – £12.21ph

A successful legal firm based in the heart of Liverpool City Centre is seeking an experienced customer service advisor to join their dynamic team on a temporary basis. The ideal candidate will be confident on the telephone, able to liaise with all levels of clientele, and possess excellent communication skills.

You will be responsible for:

1. Making outbound calls to clients
2. Scheduling appointments between clients and medical professionals