Customer Service Advisor

Austin & Wyatt; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

A property management company in Bournemouth is seeking a Customer Service Advisor to provide property management and tenancy administration support. The ideal candidate will possess strong communication and organizational skills and will have opportunities for career progression and development. Benefits include training towards qualifications, team incentives, and a positive working environment.

Benefits

Support in training towards ARLA – NFOPP qualifications

Industry-leading training and development

Clear career progression

Team incentives

Life assurance

Pension schemes

Qualifications

• Previous experience in customer service is preferred.
• Strong communication skills and the ability to work in a team.
• Attention to detail and organizational skills are essential.

Responsibilities

• Provide property management and tenancy support.
• Coordinate repairs and maintenance requests.
• Arrange safety checks as required.

Skills

Resilience

Organization

Communication skills

Attention to detail

Education

ARLA – NFOPP qualifications

Job description

Social network you want to login/join with:

We’re looking for a highly motivated Customer Service Advisor to join our team in the Lettings Support Centre in Bournemouth. As a Customer Service Advisor, you will provide property management and tenancy administration support to branches, landlords, and tenants.

We offer a clear career path, support for relevant qualifications, and a rewarding, positive working environment.

What’s in it for you?

• Support in training towards ARLA – NFOPP qualifications
• Industry-leading training and development
• Clear career progression
• Opportunities for advancement
• A collaborative and fun environment
• Team incentives

Key responsibilities:

Provide property management and tenancy support, coordinate repairs and maintenance, and arrange safety checks. Skills required include resilience, organization, communication skills, and attention to detail. Benefits include Digicare, Cycle to Work, discounts, life assurance, and pension schemes.

About us: Austin & Wyatt is an equal opportunities employer committed to diversity and inclusion. We encourage applications from all qualified candidates, even if you don’t meet every requirement.