Customer Service Administrator - Hybrid, Growth & Benefits

Michael Page (UK); Falmouth; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A market-leading company in Falmouth is seeking a Customer Service Administrator to join their dynamic team. This role involves responding to customer enquiries, processing orders, and maintaining records. The ideal candidate will possess excellent communication skills and a detail-oriented mindset. With a competitive salary of approximately £27,000 per annum and opportunities for progression, this position offers a hybrid working model that allows flexibility. Join a supportive environment and contribute to success in the industrial and manufacturing industry.

Benefits

Competitive salary

Hybrid working

Comprehensive benefits package

Qualifications

• Previous experience in a customer service or administrative role.
• Excellent communication and interpersonal skills.
• Detail-oriented mindset and strong organisational abilities.

Responsibilities

• Respond to customer enquiries promptly via phone and email.
• Process orders accurately and ensure timely delivery.
• Coordinate with internal teams to resolve customer issues.

Skills

Customer service experience

Communication skills

Microsoft Office proficiency

Organisational abilities

Problem-solving skills

Job description

A market-leading company in Falmouth is seeking a Customer Service Administrator to join their dynamic team. This role involves responding to customer enquiries, processing orders, and maintaining records. The ideal candidate will possess excellent communication skills and a detail-oriented mindset. With a competitive salary of approximately £27,000 per annum and opportunities for progression, this position offers a hybrid working model that allows flexibility. Join a supportive environment and contribute to success in the industrial and manufacturing industry.