Customer Service Administrator

Holt Recruitment Group Limited; England; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading recruitment firm in Poole is looking for an experienced Customer Service Administrator to manage customer accounts and provide exceptional support. The role offers a salary of up to £29,000 per annum, requires excellent attention to detail, and previous customer service experience. Ideal for candidates who thrive in fast-paced environments and possess strong multitasking skills. Apply now for the opportunity to join a dynamic team.

Benefits

FREE onsite parking

Qualifications

• Previous customer service experience is essential.
• Strong administrative experience.
• Ability to manage customer relationships effectively.

Responsibilities

• Be the main point of contact for customers.
• Handle customer enquiries from initial contact through to the end.
• Manage your own accounts, nurturing that relationship.

Skills

Attention to detail

Multitasking

Customer service experience

Strong relationship building

Administrative experience

Job description

Overview

Customer Service Administrator

Location: Poole | Salary: up to £29,000 per annum | Hours: Monday – Friday (early finish on Fridays) | FREE onsite parking

Our client is seeking an experienced professional who excels at building strong relationships, thrives in a fast-paced environment, and demonstrates exceptional attention to detail and multitasking abilities.

Responsibilities

• Be the main point of contact for customers
• Handle customer enquiries from initial contact through to the end, providing consistent communication
• Manage your own accounts, and nurture that relationship
• Provide information and support regarding the services
• Process orders through the system, and be proactive with repeat orders
• Prepare accurate labour costings and generate detailed quotations
• Work closely with internal teams within the business
• Accurately loading sales orders into the system

Skills

• Excellent attention to detail
• Strong desire to succeed
• Ability to multitask
• Strong ability to build relationships
• Previous customer service experience is essential
• Strong administrative experience

How to apply

To apply, please send an updated cv to [e-mail] or APPLY NOW!