Customer Service & Admin Specialist (Flexible Hours)

Smurfit Westrock; England; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading sustainable packaging company in the United Kingdom seeks a Customer Service Representative to handle orders and inquiries from clients. The role involves providing exceptional service and maintaining clear communication with internal teams. Ideal candidates will have strong customer service and communication skills. The company offers competitive salary and benefits, including ongoing training and flexible working options. Join us to help build a sustainable future together.

Benefits

Competitive salary & benefits

Ongoing training and development

24/7 confidential support

Flexible working options

Qualifications

• Experience in a customer service role is preferred.
• Ability to communicate effectively both verbally and in writing.
• Strong multitasking abilities in a fast-paced environment.

Responsibilities

• Handle customer orders and enquiries via phone and email.
• Maintain clear and consistent communication with internal teams.
• Respond promptly to customer queries and complaints.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

A leading sustainable packaging company in the United Kingdom seeks a Customer Service Representative to handle orders and inquiries from clients. The role involves providing exceptional service and maintaining clear communication with internal teams. Ideal candidates will have strong customer service and communication skills. The company offers competitive salary and benefits, including ongoing training and flexible working options. Join us to help build a sustainable future together.