Customer Service & Admin Apprentice

Barnsley College; Wombwell; On-site; GBP 14,000 - 20,000; Full time

Job summary

A local educational institution in Wombwell is seeking a Customer Service Apprentice to join their office team. The role involves scanning documents, handling phone calls, and responding to emails, requiring strong communication skills and basic IT knowledge. This full-time position is Monday to Friday from 8.00 a.m. to 5.00 p.m., offering an opportunity for practical experience in customer service.

Qualifications

• Strong verbal communication skills for effective customer interaction.
• Ability to handle phone calls and emails professionally.

Responsibilities

• Scan and file documents accurately for service records.
• Support job sheet preparation and write-ups.
• Handle incoming phone calls and record key service details.
• Manage and respond to emails under supervision.
• Assist with parts deliveries, sorting items appropriately.

Skills

Good communication skills

Confident telephone manner

Basic IT skills

Job description

A local educational institution in Wombwell is seeking a Customer Service Apprentice to join their office team. The role involves scanning documents, handling phone calls, and responding to emails, requiring strong communication skills and basic IT knowledge. This full-time position is Monday to Friday from 8.00 a.m. to 5.00 p.m., offering an opportunity for practical experience in customer service.