Customer Sales Advisor (Automotive Industry)

ECU Testing; Heanor; On-site; GBP 25,000 - 35,000; Full time

Job summary

An automotive service provider based in Heanor is seeking a Customer Sales Advisor. The ideal candidate will have a solid background in the automotive industry, helping customers with technical advice and solutions. Responsibilities include acting as a liaison between customers and technical teams. Strong communication skills and experience in customer service are preferred.

Qualifications

• Experience in automotive parts sales or service desk is ideal.
• Strong understanding of vehicle components and systems.
• Ability to communicate technical info clearly to customers.

Responsibilities

• Help customers get the right solution, first time.
• Act as a link between customers and internal technical teams.

Skills

Automotive knowledge

Communication skills

Customer service experience

Job description

Overview

Do you have a solid background in the automotive industry and enjoy helping others with technical advice? We have an exciting opportunity for an experienced automotive professional to join our team as a Customer Sales Advisor.

Whether you come from a parts sales environment or are a former workshop technician looking to move into a customer-facing role, your knowledge and experience will help our customers get the right solution, first time. Acting as the link between customers and our internal technical teams to resolve issues quickly.

Responsibilities

• Help customers get the right solution, first time.
• Act as the link between customers and our internal technical teams to resolve issues quickly.

Qualifications

• Experience in the automotive industry (parts sales, service desk, or workshop background ideal).
• A strong understanding of vehicle components, systems, and fault symptoms.
• Proven ability to communicate technical information clearly to customers.
• Experience in customer-facing or telephone-based roles preferred.

Location

We\'re based conveniently between Nottingham and Derby, right by the entrance to Shipley Country Park - 700 acres of stunning countryside that our team enjoys for walking, biking, and a relaxed café lunch break.