Customer Sales Advisor

Halfords; Wookey Hole; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in the UK is seeking a Customer Sales Advisor to deliver excellent customer service and support fitting services. The role is part-time, requiring availability on weekends with responsibilities in sales target achievement. Ideal for individuals with a knack for helping customers and providing product demonstrations.

Benefits

25% store discount

Up to 50% off garage bills

Discounts on groceries and holidays

Life Assurance

Employee wellness programme

Cycle to Work scheme

Qualifications

• Experience in delivering great customer service, ideally in retail.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Deliver excellent customer service in a retail sales environment.
• Help customers and understand their needs.
• Demonstrate and explain product features.
• Support fitting services and maintain high customer satisfaction.
• Work to achieve sales targets.

Skills

Customer service experience

Proactive approach

Problem solving

Sales targets achievement

Job description

Customer Sales Advisor

Job no: 560940

Work type: Part time, 16 hours per week

Site: Wells

Location: Somerset

Salary: £10.00 - £12.21 per hour

Business Area: Retail

Overview

We are looking for a customer-focused individual with a knack for delivering great service. You will learn product knowledge and skills to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to support your career development within Retail or elsewhere in the Group.

Responsibilities

• Deliver excellent customer service, ideally in a retail sales environment
• Proactively help customers and understand their needs
• Demonstrate and explain products and services
• Support fitting services and maintain customer satisfaction
• Work to an agreed timetable, including weekends
• Work towards and achieve sales targets where applicable

Qualifications

• Experience of delivering great customer service, ideally in retail
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Experience of working towards and achieving sales targets (preferred)

Benefits and Rewards

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, and more
• Employee wellness programme with free, confidential support and counselling 24/7
• Trade Price Bike Scheme – buy one bike per year at a significantly reduced price
• Life Assurance
• Uniform
• Sharesave scheme: buy shares at a 20% discount
• Cycle to Work scheme
• Wagestream: access up to 30% of pay as you earn it
• Health Cash Plan to claim cash back for healthcare costs

We're in an exciting chapter—rapidly growing our business with a focus on motoring services and electric mobility. We are the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to apply anyway. We are committed to creating an inclusive workplace for our colleagues and are proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.