Customer Sales Advisor

Halfords; Aylesford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK retailer is seeking a Retail Sales Assistant in Aylesford. The role involves demonstrating products, providing excellent customer service, and participating in training. Candidates should have customer service experience, a proactive approach, and availability to work on a rota, including weekends. Benefits include generous store discounts and an employee wellness program.

Benefits

25% discount on products

Up to 50% off garage bills

Access to health and wellness programs

Option to join Sharesave scheme

Discounts on various services and products

Qualifications

• Experience in delivering great customer service, ideally in a retail sales environment.
• Availability to work on a rota basis, including weekends.
• Ideally, some experience of working towards and achieving sales targets.

Responsibilities

• Demonstrate and explain products and fitting services.
• Provide excellent customer service and help customers find products.
• Participate in training to develop product knowledge and sales skills.

Skills

Customer service

Sales

Problem solving

Proactive approach

Job description

Overview

Age 21+ £12.21 per hour. Under 21 £10.00 per hour.

Got a knack with customers? Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other. You’re already a legend at quick and efficient working, and we’ll give you the product knowledge and skills training you need to wow every customer. You’ll learn how to demonstrate and explain our products as well as the practical aspects of our fitting services. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Responsibilities

• Demonstrate and explain our products and the practical aspects of our fitting services.
• Provide excellent customer service and help customers find products that meet their needs.
• Participate in training to develop product knowledge and sales skills.

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Problem solving skills
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay as you earn it
• Health Cash Plan - cash back towards healthcare costs and wellbeing services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.