Customer Sales Adviser - Battersea

Pertemps; London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading storage provider based in London is seeking a dedicated Customer Sales Advisor to join their team. In this role, you will engage customers, contribute to financial targets, and maintain high store standards. Ideal candidates will possess excellent communication skills, attention to detail, and the ability to work independently. If you are ready for a rewarding career with a strong focus on customer service, apply now to join the family.

Qualifications

• Excellent verbal communication skills.
• Ability to engage effectively with customers.
• Self-discipline and organized approach.

Responsibilities

• Contributing to financial targets and store standards.
• Handling customer inquiries and maximizing sales opportunities.
• Comfortably working independently and maintaining store cleanliness.

Skills

Strong written communication skills

Effective listening skills

Attention to detail

Adaptability

Confidence in product knowledge

Job description

The UK's leading storage provider which offers secure and flexible storage solutions for both personal and business needs. With multiple locations across the nation, they provide a range of unit sizes, packaging supplies, and additional services such as office space rental and mail handling. We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor.

Responsibilities

• Financial Targets: Contribute to the achievement of the store's financial targets.
• Customer Engagement: Identify and quantify potential sales opportunities from each customer, responding effectively to diverse needs.
• Store Standards: Ensure the store maintains high standards of cleanliness and adheres to health and safety procedures.
• Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services.
• Target Achievement: Maximize every sales opportunity to ensure the store meets its targets.
• Administrative Tasks: Complete all necessary administrative tasks in compliance with company procedures.
• Store Maintenance: Maintain a clean and tidy store environment.
• Lone Working: Be comfortable working independently, taking key holder responsibility in the absence of management.

Requirements to excel in this role

• Strong written, maths and verbal communication skills.
• Effective listening skills in customer interactions.
• Self-discipline and attention to detail.
• Adaptability to work both in a small team and independently.
• Confidence and product knowledge after completing the induction and probation period.

Key responsibilities

• Daily customer interactions.
• Achieving high levels of customer service and satisfaction.
• Meeting weekly, monthly, and yearly sales targets.
• Lone working with key holder responsibilities.
• Conducting physical rounds of the store and units.
• Forklifting, where applicable.
• Implementing procedures to minimize store 'bad debt.'
• Performing ad hoc duties.

If you're ready to embark on a challenging yet rewarding journey, apply now to be a part of the family.