Customer Operations

Michael Page (UK); Birmingham; Hybrid; GBP 50,000 - 60,000; Full time

Job summary

Join a forward-thinking team driving innovation in the built environment. This exciting opportunity offers a chance to lead operations in a prominent Construction company, focusing on customer satisfaction and team management. With a commitment to sustainability, you will implement strategies for continuous improvement while enjoying a hybrid work model that promotes work-life balance. Be part of a vibrant culture where your contributions can make a meaningful impact in the Property industry. Apply today to take the next step in your career!

Benefits

Comprehensive benefits package

Bonus

Hybrid work model

Flexible work-life balance

Supportive team culture

Qualifications

• Proven experience in the Property sector, particularly in Construction.
• Excellent leadership and team management skills.

Responsibilities

• Oversee daily operations in the Construction department.
• Ensure customer satisfaction through proactive engagement.

Skills

Leadership

Communication

Customer Satisfaction

Problem Solving

Team Management

Job description

Join a forward-thinking team driving innovation in the built environment.

Excellent development paths with strong focus on sustainability goals.

About Our Client

Our client is a large organisation based in Birmingham, having a prominent position in the Construction industry. With a wide-reaching influence and a robust structure, the company prides itself on its commitment to delivering excellence in the Construction department.

Job Description

1. Oversee daily operations in the Construction department.
2. Ensure customer satisfaction through proactive engagement and communication.
3. Collaborate with team members to enhance operational efficiency.
4. Analyse customer feedback and implement necessary changes.
5. Coordinate with stakeholders to ensure project completion within timelines.
6. Lead and motivate the team to meet and surpass organisational expectations.
7. Implement strategies for continuous improvement and growth.
8. Ensure compliance with company policies and industry regulations.

The Successful Applicant

A successful Customer Operations professional should have:

1. Proven experience in the Property sector, particularly in Construction.
2. Excellent leadership and team management skills.
3. Strong communication and interpersonal skills.
4. A keen eye for detail and a strong focus on customer satisfaction.
5. Proficient problem-solving abilities.
6. Ability to work under pressure and meet deadlines.

What's on Offer

1. An estimated salary range of £50,000 - £60,000.
2. Comprehensive benefits package including a bonus.
3. Hybrid work model offering flexibility and an ideal work-life balance.
4. Opportunity to work in a vibrant and supportive team culture.
5. Chance to make a meaningful impact in the Property industry.

Join our team in Birmingham and begin an exciting journey in the Property and Construction industry. Apply today and take the next step in your career.