Customer Experience Specialist — Flexible Hours

Sainsbury's; Fareham; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail company is seeking customer service colleagues to ensure a great shopping experience. Responsibilities include delivering excellent service, assisting customers with queries, and maintaining the stock area. Ideal candidates should have strong customer service skills, be flexible with their working hours, and embrace digital tools. The company offers great rewards including discounts, generous holiday entitlement, and opportunities for development. Join a workplace that values inclusivity and teamwork.

Benefits

Discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Qualifications

• Must be above the school-leaver age.
• Right to Work eligibility in the UK required.
• Willingness to work part-time across various shifts including weekends.

Responsibilities

• Deliver excellent customer service across various platforms.
• Assist customers with product selection and financial services.
• Maintain a tidy stock room and restock products.
• Provide knowledgeable recommendations about products and services.

Skills

Excellent customer service skills

Ability to work in a team

Flexibility in working hours

Attention to detail

Comfortable with digital tools

Job description

A leading UK retail company is seeking customer service colleagues to ensure a great shopping experience. Responsibilities include delivering excellent service, assisting customers with queries, and maintaining the stock area. Ideal candidates should have strong customer service skills, be flexible with their working hours, and embrace digital tools. The company offers great rewards including discounts, generous holiday entitlement, and opportunities for development. Join a workplace that values inclusivity and teamwork.