Customer Experience Advisor — In-Store & Till

Boots Opticians; Bath; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading optical retailer in Bath is seeking enthusiastic customer service assistants to join their team. In this role, you will engage with customers, assist with in-store promotions, and ensure the shop operates smoothly. Comprehensive training is provided, and candidates should demonstrate strong communication skills and teamwork. The position offers a competitive hourly rate starting at £12.40, with additional benefits including a retirement savings plan and employee discounts.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to 24/7 counseling and support

Qualifications

• Ability to work effectively in a varied environment, handling multiple tasks.
• Strong communication skills to listen and support customers effectively.
• Team player who promotes collaboration and inclusivity.

Responsibilities

• Help customers with inquiries and provide great advice.
• Promote in-store offers and maintain product displays.
• Support stock management and keep the store presentable.

Skills

Customer care

Team collaboration

Effective communication

Adaptability in a fast-paced environment

Job description

A leading optical retailer in Bath is seeking enthusiastic customer service assistants to join their team. In this role, you will engage with customers, assist with in-store promotions, and ensure the shop operates smoothly. Comprehensive training is provided, and candidates should demonstrate strong communication skills and teamwork. The position offers a competitive hourly rate starting at £12.40, with additional benefits including a retirement savings plan and employee discounts.