Customer Engagement & Marketing Executive - Global Media/Information business

Media IQ Recruitment Ltd; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global media and information business is seeking a Customer Engagement & Marketing Executive to manage event communications and engage new subscribers. The role offers the opportunity for diverse career growth within customer success, marketing, or sales. Candidates should have experience in B2B marketing or customer engagement and be proactive in communication. Flexible working from home is available, with office attendance required once a week.

Qualifications

• Experience in marketing or customer engagement roles.
• Outgoing and confident demeanor.
• Strong communication abilities.

Responsibilities

• Engage with event attendees to provide updates and insights.
• Utilize email marketing for post-event feedback.
• Welcome new corporate subscribers via phone and email.

Skills

B2B marketing experience

Customer engagement

Communication skills

Email marketing

Job description

Job Sector

Contract Type

Permanent

Location

London (1-2 days a week) + Working from Home

Job Reference

MediaIQ-CustomerEng10134

Do you have B2B customer-facing or marketing experience?

Are you outgoing, enthusiastic, and ambitious?

Want to work for a global media/information business?

If yes, please read on...

The Company

A highly respected global media, events, and information business operating across various markets. They have a friendly and rewarding culture, excellent training and development, and a collaborative approach to growth.

The Role of Customer Engagement & Marketing Executive

You will join the marketing team for their leading portfolio of B2B retail/ecommerce events/research platforms. The main purpose of your role will be two-fold:

• Events - Keep the retail professionals who have registered to attend their events up-to-date with information and insights which will help them to get the most out of the event. You will also utilize email marketing in order to get post-event feedback.
• Business Intelligence - each time the company signs up a new corporate subscriber to one of their business intelligence platforms, you will engage with them via the phone, email in order to welcome them on board, and in the early months, send them information which will help them to get the most out of their subscription.

This will be the start of a new function for this department and therefore can offer different career paths - e.g., into customer success, marketing, sales, etc.

Requirements for this position

• Marketing or professional customer engagement experience
• Outgoing, confident, and articulate
• Customer-facing and mature
• Able to work from Central London offices at least once a week

If you think that you could be the person our client is looking for, please apply.