Customer Delivery Driver - Ayr Extra

Tesco; United Kingdom; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in the UK is seeking Customer Delivery Drivers to ensure timely delivery of grocery orders. You will engage with customers, handle delivery logistics, and maintain a clean vehicle. The role requires a valid driving licence and offers a flexible work schedule. Join this dynamic team and contribute to excellent customer service.

Benefits

20 days holiday plus personal day

10% off with Colleague Clubcard

Access to wellbeing services

Life cover and pension contributions

Qualifications

• A valid UK/EU/EEA Driving licence for at least 12 months with no more than 3 penalty points.
• Ability to build relationships and create team spirit.
• Warm and welcoming in interactions with customers.

Responsibilities

• Ensure the van and trays used are clean and tidy.
• Talk to the customer about changes to their order.
• Deliver during the customer's time slot.

Skills

Customer service skills

Relationship building

Flexibility

Energetic and driven

Education

UK/EU/EEA Driving licence

Job description

Overview

Tesco UK • Ayr • Temporary • Apply by 07-Oct-2025

Availability Window
Days From time To time Sun 13:00:00 22:00:00 Sat 13:00:00 22:00:00

Pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It's our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you'd like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The weekly availability windows show the periods of time we would like you to be available to work. We will schedule your contracted hours within these times, and you'll have 3 weeks' notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you are available to work match closely but not exactly to the times we are advertising, we'd still love to hear from you.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver from Lands\' End to John O\'Groats. Our Customer Delivery Drivers meet and talk to customers in their homes every day. This role is about more than just driving: it's about helping others and delivering great service with a smile.

It\'s hands on, physical and full of variety. No two shifts are the same and our customers look for help in many ways. For most of the day you\'ll feel like your own boss, delivering to customers, but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are seeking flexibility to suit your lifestyle, job stability or a new career direction, everyone is welcome at Tesco.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• 10% off and 15% at pay day weekends with the Colleague Clubcard (additional card to share with family)
• Access to free wellbeing services with resources to support mind, body and life
• Life cover of five times your pay and an award-winning pension with employer matching contributions up to 7.5%
• Benefits to suit you, choose what you use from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all life moments
• Access to our colleague networks for collaboration across backgrounds
• Read more about benefits available for colleagues

You will be responsible for

Delivering your part of our customer shopping trip by:

• Ensure the van and trays used are clean and kept tidy/organised
• Leave the back yard clean, tidy and clear of rubbish, and pick up litter as you see it
• Ensure trays are washed as part of the tray wash process
• Load the van as required, check the van for roadworthiness
• Talk to the customer about changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with
• Take care of products/deliveries as if they were your own
• Explain to the customer that they will not be charged any more for substitutions
• Deliver during the customer\'s time slot
• Call the customer before arriving at their property if early
• Call the store/centre if running 30 or more minutes late

You will need

• Build relationships with colleagues to create team spirit
• Be warm and welcoming in interactions with customers and colleagues
• Act quickly to respond to changing customer needs and embrace change
• Be energetic and driven to deliver beyond expectations, balancing home and work
• Share ideas with your Manager and colleagues on store improvements
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points

About us

Our vision at Tesco is to become every customer\'s favourite way to shop, whether they are at home or out on the move. Our core purpose is "Serving our customers, communities and planet a little better every day". Serving means more than a transactional relationship with our customers; it means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.

Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we want you to feel represented and able to be yourself at work. Everyone is Welcome.

We support flexible working and understand life looks different for each of us. Talk to us during your application about how we can support you.

We are proud to be Disability Confident Leader and are committed to an accessible recruitment process. For information on accessibility support, please note we provide details in our recruitment communications.

Please note: Tesco will only recruit individuals who have passed the school leaver\'s age. Some roles require working before 6:15 am or after 9:45 pm or involve working in areas such as the warehouse, alcohol, counters, or driving roles.

For more information about us please visit www.tescoplc.com