Customer Assistant - Online

Morrisons; Erith; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading UK supermarket is seeking Customer Assistants for their Online department in Erith. Responsibilities include selecting and packing orders for Online customers while providing excellent customer service. Ideal candidates are helpful, friendly, and enjoy working in a fast-paced environment. The position offers flexible shifts, a discount on store purchases, and various benefits, making it a great opportunity for those passionate about customer service.

Benefits

Fully flexible shift patterns

Six weeks holiday, including bank holidays

15% discount in supermarkets

Career progression opportunities

Healthcare benefits including Digital GP

Family friendly policies

Qualifications

• Must be over the school leaver's age.
• Some roles require individuals to be over 18 due to health and safety.

Responsibilities

• Select and pack orders for Online customers.
• Work with technology to accept orders and find products.
• Support various departments as needed.

Skills

Helpful and friendly style

Initiative

Ability to work in a fast-paced environment

Job description

Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers?

Within our stores we have many exciting teams and we are looking for Customer Assistants to work within our Online department, select and pack orders for our Online customers. We want all our customers to have the best experience possible, whether instore or online.

These roles will involve working with technology to accept orders, find products in the store and pack them ready for our customers either through one of our delivery or collection services.

You will also be trained across all departments such as replenishment and service, and you will therefore be required to work where the store most needs your support.

In return for your hard work we will offer you:

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in our supermarkets and convenience stores available from the day you join us
• Additional 10% discount card for a Friend or Family member
• Career progression and development opportunities
• Subsidised in store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more
• Optional Payroll charity donations
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

We want to provide everyone with the opportunity to succeed in their role and career with us. It’s one of our main ambitions here at Morrisons, so this could just be the start of your Morrisons journey.

Find out more about working in Retail at Morrisons here.

About you

You’ll be the kind of person who:

• Helpful and friendly style
• Loves going above and beyond for our customers
• Enjoys being active and working in a fast paced varied environment
• Likes to use your own initiative to help support and resolve customer queries
• Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Please note: We will only recruit individuals who are over the school leaver’s age. To find out the school leavers age please visit the following link. Additionally, some of our roles require you to be over 18, due to health and safety.

What happens next?

Click apply today to join our team - it only takes a couple of minutes! We’ll contact you soon, so please check your emails and phone regularly.

At Morrisons, we want to make sure our recruitment process is fair and accessible to all. If you require any support with completing your online application, please contact us at [e-mail]. Alternatively if you need adjustments at interview stage, if you're invited for interview you'll be given a local contact who can support you with this.

About us

We love providing our customers with a great shopping experience they won’t find anywhere else.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket.

We’ve lots of opportunities for you to play your part. So, whether you want to make the freshest food or serve our customers, we’d love to meet you…

We're Foodmakers and Shopkeepers and together, we make Morrisons

What we make, makes us who we are