Customer Assistant

LIDL; Kingswinford; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading grocery retailer in Kingswinford is seeking a Customer Assistant. You will handle various tasks from restocking and customer service to managing deliveries. Ideal candidates are experienced in fast-paced environments and possess excellent customer service skills. This role offers competitive pay and various benefits, including holidays and discounts.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Enhanced family leave

Long service award

Responsibilities

• Restock shelves and manage deliveries.
• Provide excellent customer service.
• Maintain cleanliness and organization of the store.
• Help customers with questions and requests.
• Merchandise Non-Food products.

Skills

Experience working in a fast-paced environment

Excellent customer service skills

Flexibility to start a shift early or finish late

A positive approach to changing priorities

Drive and passion to work hard

Friendly manner

Job description

Customer Assistant

What you'll do

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you'll keep moving, keep business booming and never be bored. You'll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

Be a Lidl expert, helping our customers with their questions, queries and requests. Efficiently work deliveries as they arrive in store. Passionately provide excellent customer service. Proactively keep the bakery topped up by baking fresh goods. Expertly merchandise and maintain our middle aisles of Non-Food products.

In return, we offer a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. There are plenty of ways to progress, including potential progression to roles such as Freshness, Non-Food or Bakery Specialist.

What you’ll receive includes 30-35 days holiday (pro rata), 10% in-store discount, pension scheme, enhanced family leave and long service awards, plus more perks.

What you'll need

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive

• 30-35 days holiday (pro rata)
• 10% in-store discount
• Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve

You're Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.