Customer Advisor

B&Q Limited; Ducklington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading home improvement retailer in Ducklington is seeking a part-time Customer Advisor. You will guide customers, provide sales support, and manage stock. Ideal candidates are friendly, passionate about home improvement, and willing to work flexible hours including weekends. The role offers a competitive salary and a range of wellbeing benefits.

Benefits

Competitive salary

Access to an award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

• Excellent team player who can work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

• Become an expert advisor and guide customers.
• Provide sales support and deliver a great customer service experience.
• Manage stock and set up displays to ensure the store looks great.
• Receive training in paint-mixing and cutting timber.

Skills

Friendly and outgoing

Passion for home improvement

Team player

Job description

Overview

Customer Advisor

Part Time - 20 hours per week

3 Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 8.30pm

UK Notional hourly rate £13.52 per hour (Inclusive of an additional £0.81 per hour, store specific location allowance)

B&Q Oxford

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

Responsibilities

• Become an expert advisor and guide customers.
• Provide sales support and deliver a great customer service experience.
• Manage stock and set up displays to ensure the store looks great.
• Receive training in paint-mixing and cutting timber.

Qualifications

• Friendly and outgoing with a passion for helping others.
• Obsessed with home improvement and eager to learn new technology.
• Excellent team player who can work on a rota that includes weekends, evenings and bank holidays.

What’s in it for you

• Competitive salary.
• Access to an award‑winning pension scheme.
• ShareSave options.
• 6.6 weeks holiday.
• Payroll giving.
• Employee Assistance Programme.
• Shopping discounts.
• Colleague wellbeing benefits.
• Generous breaks to keep you refreshed and performing at your best.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of wellbeing benefits.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.