Custom Service Coordinator

Michael Page; Bristol; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable organisation in the business services industry is seeking a Customer Service Coordinator in Bristol. This temporary role involves being the first point of contact for client queries and coordinating administrative tasks. Candidates should have a strong background in customer service, excellent communication skills, and proficiency in office software. The position offers a competitive hourly rate between £13.00 and £14.00 and provides an opportunity to gain valuable experience in a supportive environment.

Benefits

Competitive hourly rate

Opportunity for experience

Supportive working environment

Qualifications

• Previous experience in a customer service or administrative role.
• Strong organisational and multitasking skills to manage competing priorities.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software and tools for efficient task management.
• Proactive approach to problem-solving and ability to work independently.

Responsibilities

• Act as the first point of contact for client queries, providing timely and accurate responses.
• Coordinate administrative tasks to support the secretarial and business support department.
• Maintain and update client records with utmost accuracy.
• Ensure compliance with company policies and procedures during all interactions.
• Collaborate with team members to improve service delivery and operational efficiency.

Skills

Customer service experience

Organisational skills

Communication skills

Proficiency in office software

Problem-solving approach

Job description

The Customer Service Coordinator will be responsible for providing exceptional support to clients and ensuring smooth operations within the secretarial and business support department. This temporary role is ideal for someone with a keen eye for detail and a commitment to delivering high-quality service in the business services industry.

Client Details

The company is a reputable organisation within the business services industry, known for its focus on operational efficiency and client satisfaction. As a small-sized entity, they provide a supportive and professional working environment.

Description

Act as the first point of contact for client queries, providing timely and accurate responses.

Coordinate administrative tasks to support the secretarial and business support department.

Maintain and update client records with utmost accuracy.

Ensure compliance with company policies and procedures during all interactions.

Collaborate with team members to improve service delivery and operational efficiency.

Profile

• Previous experience in a customer service or administrative role, preferably within business services.
Strong organisational and multitasking skills to manage competing priorities.
• Excellent communication skills, both written and verbal.
• Proficiency in using office software and tools for efficient task management.
• A proactive approach to problem-solving and the ability to work independently.

Job Offer

• Competitive hourly rate between £13.00 and £14.00.
• Opportunity to gain valuable experience in the business services industry.
• Temporary position with potential to develop your skills further.
• Supportive and professional working environment in a small-sized organisation.

This is an excellent opportunity for a Customer Service Coordinator to make a meaningful contribution. If you are looking for a temporary role in the secretarial and business support sector, we encourage you to apply today.