CST ICT Analyst — Hybrid Belfast (Windows & AD)

MCS Group; Belfast; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading public sector organization in Belfast is seeking a CST ICT Analyst to support and maintain its ICT infrastructure. The successful candidate will provide technical support, manage user accounts, and ensure high-quality service delivery. Applicants should have experience with troubleshooting, a desktop environment, and customer service. This is a full-time, permanent position with hybrid working options available.

Qualifications

• Experience troubleshooting software, network, and hardware technology issues.
• Supporting a Windows 10/11 desktop environment.
• Managing Active Directory / Entra ID.
• Using automated deployment and patching software (SCCM, Intune).

Responsibilities

• Provide technical support for various IT issues across the organization.
• Manage Active Directory / Entra ID accounts.
• Deploy software and manage updates using SCCM or Intune.
• Troubleshoot end-user issues efficiently.
• Maintain system integrity and compliance with standards.
• Deliver excellent customer service to stakeholders.

Skills

Troubleshooting software issues

Supporting Windows 10/11 desktop

Active Directory management

Using SCCM or Intune

Job description

A leading public sector organization in Belfast is seeking a CST ICT Analyst to support and maintain its ICT infrastructure. The successful candidate will provide technical support, manage user accounts, and ensure high-quality service delivery. Applicants should have experience with troubleshooting, a desktop environment, and customer service. This is a full-time, permanent position with hybrid working options available.