CRM Presales Advisor – AI‑Driven Solutions Consultant

ServiceNow; Staines-upon-Thames; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading technology company in the UK is seeking an experienced Advisory Presales Solution Consultant to support sales efforts within the CRM business unit. The role includes customer requirements gathering, providing product demonstrations, and developing solutions tailored to client needs. Ideal candidates will have at least 6 years of experience in pre-sales solution consulting, excellent communication skills, and the ability to work collaboratively in a high-growth environment. Flexibility in work arrangements is supported.

Qualifications

• 6+ years of pre-sales solution consulting or sales engineering experience.
• Experience with Financial Services customers.
• Ability to communicate the ServiceNow value proposition effectively.

Responsibilities

• Support solution sales as a technical and domain expert.
• Contribute to sales campaigns focused on Customer Service Management.
• Lead discovery workshops to determine customers’ business challenges.

Skills

Pre-sales solution consulting

Sales engineering

Customer Experience

Communication skills

Relationship building

Problem-solving skills

Tools

ServiceNow platform

Cloud software solutions

Job description

A leading technology company in the UK is seeking an experienced Advisory Presales Solution Consultant to support sales efforts within the CRM business unit. The role includes customer requirements gathering, providing product demonstrations, and developing solutions tailored to client needs. Ideal candidates will have at least 6 years of experience in pre-sales solution consulting, excellent communication skills, and the ability to work collaboratively in a high-growth environment. Flexibility in work arrangements is supported.