CRM Associate Support (Temp)

JR United Kingdom; Slough; Hybrid; GBP 33,000 - 39,000; Full time

Job summary

A fast-paced retail business is seeking a CRM Support Associate with hybrid work options. This role will support email and SMS campaigns while ensuring brand alignment and accuracy. Applicants should have retail experience and hands-on CRM campaign skills. The position offers a competitive salary of up to £39,000 per year with the potential for contract extension or permanent employment.

Qualifications

• Retail experience, ideally in a large, fast-paced environment.
• Hands-on CRM campaign experience (email & SMS).
• Strong proofing and creative eye for customer communications.
• Confident in working with data and segmentation.
• Experience with Salesforce or other CRM systems (training provided).
• Proactive and adaptable team player.

Responsibilities

• Support day-to-day CRM activity across campaigns.
• Create briefs and proof communications.
• Liaise with external agencies for delivery.
• Use customer data to segment and target effectively.
• Contribute to a CRM migration project.

Skills

Retail experience

Hands-on CRM campaign experience

Strong proofing and creative eye

Confident with data and segmentation

Experience with Salesforce or other CRM systems

Proactive and adaptable team player

Job description

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CRM Support Associate (Contract – Hybrid)

? Hybrid (2 days office / 3 days home)

? Contract until December 2025 (potential to extend or go permanent)

? Up to £39,000 per year (£18.75 per hour)

We’re looking for a CRM Support Associate to join a fast-paced retail business on a temporary basis. You’ll play a key role in supporting the CRM team with email and SMS campaigns, ensuring accuracy, speed, and strong brand alignment.

What you’ll do:

• Support day-to-day CRM activity across campaigns
• Create briefs and proof communications
• Liaise with external agencies for delivery
• Use customer data to segment and target effectively
• Contribute to a CRM migration project

What we’re looking for:

• Retail experience (ideally in a large, fast-paced environment)
• Hands-on CRM campaign experience (email & SMS)
• Strong proofing and creative eye for customer comms
• Confident working with data and segmentation
• Experience with Salesforce or other CRM systems (training provided)
• Proactive and adaptable team player

This is a fantastic opportunity to gain exposure in a leading retail environment, with the potential for extension or a permanent move.