CRM Analyst - Salesforce

Renaissance Learning, Inc.; City of Westminster; Remote; GBP 45,000 - 55,000; Full time

Job summary

A global leader in education technology is seeking a Salesforce CPQ+ Specialist to manage configurations and collaborate across teams. The role requires strong experience with Salesforce CPQ+, problem-solving skills, and the ability to work independently. Offering a salary of £45,000 - £55,000 per annum and a range of benefits, this position is remote within the UK.

Benefits

Pension & Insurance

Life and income protection insurance

22 days annual leave

Birthday day off

Up to 5 paid volunteering days

Perks platform

Employee recognition rewards

Wellbeing & Health support

Qualifications

• Hands-on experience configuring Salesforce CPQ+ in complex environments.
• Strong knowledge of CPQ data structures and pricing strategies.
• Ability to work independently and coordinate across time zones.

Responsibilities

• Own the configuration of global product and pricing catalogs within Salesforce CPQ+.
• Collaborate with Sales and Operations teams to gather requirements.
• Ensure configuration alignment with business requirements and global standards.

Skills

Salesforce CPQ+ configuration

Product Rules management

Cross-functional collaboration

Problem-solving

Communication skills

Job description

Overview

The ideal candidate will have hands-on experience configuring Salesforce CPQ+ in complex environments, with an emphasis on bundles, tiered pricing, discount schedules, and approval rules. You will work independently on global configuration needs, while collaborating with a senior CPQ specialist and supporting North American quoting processes as time permits.

Responsibilities

• Own the configuration of Global product and pricing catalogs within Salesforce CPQ+
• Maintain and enhance CPQ components such as Product Rules, Price Rules, Quote Templates, Bundles, and Approval Rules
• Collaborate with Product Operations and regional Sales and Operations teams to gather requirements and implement scalable solutions
• Coordinate with North American CPQ resources to ensure consistency and efficiency across quoting regions
• Ensure configuration alignment with business requirements and global standards
• Proven experience with Salesforce CPQ+, including complex product configurations and pricing strategies
• Strong knowledge of CPQ data structures such as Products, Price Books, Quote Line Editor, and configuration rules
• Demonstrated experience with bundles, discounts, multi-currency pricing, advanced approvals, and approval rules
• Experience working in a collaborative, cross-functional team environment
• Excellent problem-solving and communication skills
• Comfortable working independently and coordinating across time zones
• Experience with physical goods logistics or fulfilment workflows (Added Bonus)
• Background in education technology or subscription-based SaaS (Added Bonus)
• Familiarity with Shopify or eCommerce platforms (Added Bonus)

Added Bonus If You Have The Following

• Experience with physical goods logistics or fulfilment workflows
• Background in education technology or subscription-based SaaS
• Familiarity with Shopify or eCommerce platforms

About Renaissance

Renaissance is a global leader in education technology. We help schools and school groups in the UK and around the world with educational assessments, practice and intervention solutions, and data analytics. Renaissance now incorporates GL Assessment (known internationally as GL Education), too - a leading provider of educational assessments. Together, our assessments offer the ideal starting point to help teachers understand their students\' strengths and pinpoint areas of need. Our teaching and learning tools then provide effective next steps, with online literacy and maths solutions that meet students exactly where we are. Worldwide, we support over 18 million students, operating in over 100 countries.

Benefits & Negotiated Terms

We offer a salary of between £45,000 - £55,000 per annum plus company benefits. This role is based remotely in the UK.

• Pension & Insurance - all employees can participate in our salary sacrifice company pension scheme, where we will contribute 8% of your annual salary if you contribute 3%
• Life and income protection insurance
• Holiday - 22 days annual leave per annum, plus 3 days to be used over Christmas
• Birthday day off
• Up to 5 paid volunteering days per year
• Perks platform with discounts at retailers, leisure attractions, restaurants, and more
• Employee recognition rewards platform
• Wellbeing & Health - maternity/paternity/adoption leave and pay policy, employee assistance programme 24/7, option for company-paid BUPA PMI and BUPA cash plan
• Commitment to Diversity, Equity and Inclusion (DEI) and a DEI Matters Network