Crisis Care Service Lead

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 55,000 - 63,000; Full time

Job summary

A leading NHS Trust in England seeks a Crisis Care Service Lead to deliver high-quality, responsive crisis care for children and young people. This role involves operational leadership and ensuring effective pathways are in place for care during crises. Ideal candidates will be registered professionals with strong management experience and a commitment to improving mental health services. The role is full-time and located in Wythenshawe, offering a salary of £55,690 to £62,682 annually.

Qualifications

• You must be registered/accredited with a professional body.
• Evidence of professional registration and continued professional development.
• Educated to first degree level or equivalent.

Responsibilities

• Deliver an effective service for safe care pathways.
• Provide high quality clinical service before and during crises.
• Offer community based assessment and risk reduction interventions.

Skills

Leadership

Management of clinical services

Risk assessment

Consultation and supervision

Education

Relevant Core Professional qualification in mental health

Masters Degree

Job description

Overview

Manchester University NHS Foundation Trust

Crisis Care Service Lead

The closing date is 06 October 2025

MFT CAMHS is dedicated to offering the right care at the right time to children, young people and their families presenting with a mental health need. This is an exciting opportunity to lead the Children and Young People\'s Crisis Care Service within the CAMHS Directorate and improve the way in which crisis care is experienced by CYP and those who care for them.

You will be responsible for providing operational leadership and coordination across the crisis care service which includes the rapid response, home treatment and paediatric pathway.

This role is a key element of a GM wide Crisis Care Pathway which is child and young person centred, needs led, responsive, accessible and flexible.

We seek applicants adept at working independently and collaboratively, with experience of leadership, management of a busy clinical service and who can offer confidently offer consultation and supervision. We welcome candidates from a diverse array of backgrounds.

MFT CAMHS is renowned for its creative and inclusive approach to mental health support, having been the first CAMHS to receive two consecutive "Outstanding" ratings from the CQC. We ensure a thorough induction for new staff and foster leadership at every level.

Main duties of the job

• Deliver an effective service to ensure there are safe and effective care pathways in place for all CYP referred to Crisis Care.
• To ensure the provision of a 7 day, high quality clinical service to children and young people and families before, during and following crisis by working collaboratively with partner agencies and ensuring referrals are made to appropriate services
• Offering community based assessment, de-escalation and risk reduction interventions when children and young people are presenting in crisis.
• To promote and maintain partnerships and interface with other professionals and agencies that work within mental health, social care, VCSE and emergency services.
• To use expert clinical knowledge and awareness of national guidance to support practitioners in the service offered to CYP and their families
• Manage individual CYP pathways to ensure high quality services and care planning outcomes are achieved.
• Ensure services work in collaboration with children\'s and adults\' community mental health teams to provide safe transfer of care pre and post crisis episodes
• To provide specialist advice, guidance or consultation to team members and other professionals contributing directly to children and young people\'s formulation, diagnosis and treatment plan.
• To provide reports and assurance against key performance indicators and continuously improve the service as required

About us

MFT is one of the largest NHS Trust In England with a turnover of over £3bn & is on a different scale than most other NHS Trusts. We\'re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you\'ll benefit from a scale of opportunity that is nothing short of extraordinary.

We\'ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We\'re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What\'s more, we\'re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Job responsibilities

To find out more about the key responsibilities and the specific skills and experience youll need, take a look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that youre even more equipped to make an informed decision to apply to us, youll need to take time to read the Candidate Essentials Guide that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how we care for you as you care for others. Most importantly, it also contains critical information youll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at [e-mail].

Were looking forward to hearing from you!

Person Specification

Qualifications

• You must be registered/accredited with a professional body. e.g. NMC, SW England, UKCP, HCPC, BACP
• Relevant Core Professional qualification in mental health e.g registered nurse, clinical psychologist, social worker plus evidence of continued professional development in CAMHS.
• Evidence of professional registration
• Educated to first degree level or able to demonstrate equivalent skills and abilities to work at this level.
• Training in one or more additional specialised areas of practice including children and young people
• Masters Degree.

Skills and Knowledge

• An understanding of effective systems for integrated governance and the management of clinical and non-clinical risks.
• An open and facilitative style of leadership which can be adapted when necessary to ensure delivery of objectives.
• Ability to provide and receive complex and emotive information with staff, service users, carers and other stakeholders
• Good project management skills and the ability to see through tasks to their successful conclusion within timescales and budgets
• Resilient and self-motivated with drive and vision that is able to work on own initiative and manage a range of priorities across competing agendas

Experience

• Experience of working as a senior clinician in a clinical setting which meet the core competencies of the post.
• Experience of managing complex cases within a mental health or social care service.
• An extensive range of clinical experience within the speciality or within a care pathway.
• Experience of using outcome measures to evaluate the impact of their clinical practice
• Substantial experience of risk assessment and risk management.
• Experience of working across professional / organisational boundaries.
• Experience of exercising full clinical responsibility for patients care and treatment.
• Experience of teaching, training and/or professional and clinical supervision.
• Experience of supervision of less experienced practitioners within the MDT.
• Skills in service evaluation and service relevant research
• Skills in the use of complex methods of psychological assessment, intervention and management frequently requiring sustained and intense concentration
• Well- developed skills in the ability to communicate effectively, orally and in writing, highly technical and clinically sensitive information to patients, their families, carers and other professional colleagues both within and outside the NHS.
• Skills in providing consultation to other professional and nonprofessional groups
• Well-developed knowledge in the practice of specialist therapies in Children and Young People within a stepped model of care
• Extensive knowledge of evidence based psychological therapies from a range of modalities, including systemic working.
• Understanding of the acuity and demands of CYP Crisis Services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Manchester University NHS Foundation Trust

Address

Stratus House, Southmoor Road, Wythenshawe,

£55,690 to £62,682 a yearPer annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

349-MCH-7471400-RL4

Job locations

Stratus House, Southmoor Road, Wythenshawe,