Credit Hire Team Lead - Legal Claims (Hybrid, Liverpool)

DWF LLP; Liverpool; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A global legal business in Liverpool seeks an experienced Supervisor to lead a dynamic Credit Hire team. You will manage credit hire handlers, oversee complex cases, and ensure compliance with regulations while achieving performance targets. Strong leadership and knowledge of credit hire processes are essential. The role includes a hybrid work model, with 2 days per week in the Liverpool office. Join an inclusive environment where your contributions will be valued.

Qualifications

• Proven supervisory or management experience in a legal, claims handling, or insurance environment.
• Strong knowledge of credit hire processes and motor insurance claims.
• Excellent leadership and coaching abilities.

Responsibilities

• Manage and mentor a team of credit hire handlers.
• Oversee complex credit hire cases and provide legal advice.
• Monitor team performance against KPIs.

Skills

Leadership

Time management

Client service

Knowledge of credit hire processes

Job description

A global legal business in Liverpool seeks an experienced Supervisor to lead a dynamic Credit Hire team. You will manage credit hire handlers, oversee complex cases, and ensure compliance with regulations while achieving performance targets. Strong leadership and knowledge of credit hire processes are essential. The role includes a hybrid work model, with 2 days per week in the Liverpool office. Join an inclusive environment where your contributions will be valued.