Credit Controller - Open Market

Axis; Greater London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global provider of specialty insurance is seeking a Credit Controller to join their team in Greater London. The successful candidate will be responsible for monitoring premium balances, liaising with brokers, and pursuing overdue payments. Ideal candidates should have a solid understanding of insurance principles and Lloyd’s market knowledge. Excellent communication and analytical skills will be essential for this role. The company offers a competitive benefits package including medical plans, wellness programs, and retirement plans.

Benefits

Medical plans for you and your family

Health and wellness programs

Retirement plans

Tuition reimbursement

Paid annual leave

Qualifications

• General insurance knowledge – principles and practices.
• Lloyd’s market knowledge.
• Good analytical skills.
• Good organization and time management capabilities.
• Good communications skills.

Responsibilities

• Monitor and manage outstanding premium balances.
• Liaise with brokers and underwriting staff to resolve discrepancies.
• Chase overdue balances via phone, email, and meetings.
• Maintain records of communications and ensure accuracy.
• Escalate problematic accounts and recommend actions.

Skills

General insurance knowledge

Lloyd's market knowledge

Good analytical skills

Good organization and time management

Good communication skills

Tools

Excel

Word

Access

IRIS

Job description

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Job Description: Credit Controller – Open Market

How does this role contribute to our collective success?

Aids premium collection, enhances cash flow and minimizes debt.

What will you do in this role?

• Monitor and manage outstanding premium balances across multiple insurance products
• Liaise with brokers and underwriting staff, on at least a monthly basis, to resolve premium discrepancies and ensure prompt payment
• Chase overdue balances via phone, email and face to face meetings, maintaining a professional and diplomatic approach
• Maintain records of all communications and ensure insurance accounting system notes are up-to-date and accurate
• Escalate problematic accounts to Underwriting teams and Premium Accounting management and recommend appropriate action
• Liaise with A&R team on insurance system reconciliation issues
• Liaise with Offshore teams where required
• Be aware of London Market news re financial positions of brokers within the remit of the role

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:

We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experience we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:

• General insurance knowledge – principles and practices
• Lloyd’s market knowledge
• Good analytical skills
• Good organization and time management capabilities
• Good communications skills

IT Skills (ideal but not essential)

• A good standard of Excel & Word
• A knowledge of Access
• IRIS (good but not essential)
• A good knowledge of Lloyd’s/Company bureau systems

Role Factors:

In this role, you will typically be required to be in the office 9 days per calendar month and additionally if requested

What we offer:

You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family (spouse, dependents), health and wellness programs, retirement plans, tuition reimbursement, paid annual leave and much more.