Credit Controller

Stem Recruitment; Scotland; On-site; GBP 28,000 - 29,000; Full time

Job summary

A local manufacturer in Whitburn is seeking an experienced Credit Controller to manage customer accounts and ensure timely collection of debts. The role offers a supportive team culture and opportunities for career progression, with a salary of £28–29k per annum and benefits including annual leave and pension scheme.

Benefits

4 days on site, 1 day working from home

33 days annual leave

Pension scheme

Death in service benefit

Employee Assistance Programme

On-site parking

Qualifications

• Previous experience managing fast-moving debt is essential.
• Excel competency is desirable for this role.

Responsibilities

• Managing new customer accounts.
• Ensuring timely collection of outstanding accounts.
• Reconciling customer accounts.
• Resolving account queries with customers and internal branches.
• Participating in weekly debt reviews.

Skills

Managing fast-moving debt

Good understanding of billing systems

Excel competency

Friendly telephone manner

Excellent communication skills

Job description

EMPLOYMENT TYPE: Full–time
LOCATION: Whitburn
SALARY: 28–29k per annum

Benefits

• 4 days on site, 1 day working from home (after successful 3–month probation)
• 33 days annual leave
• Pension scheme
• Death in service benefit
• Employee Assistance Programme (EAP)
• On–site parking

Credit Controller Opportunity with a Growing Local Manufacturer

Are you looking to join a fast–growing, forward–thinking business with exciting plans for continued expansion? Do you want to be part of a company that invests in your career progression and values every member of the team?

Our client is a well–established local manufacturer with multiple sites across the UK. Due to sustained growth, they are now seeking an experienced Credit Controller to join their head office team in Whitburn.

Key Responsibilities

• Managing new customer accounts
• Ensuring timely collection of outstanding accounts
• Reconciling customer accounts
• Resolving account queries with customers and internal branches
• Participating in weekly debt reviews
• Forecasting expected payments
• Updating internal systems with progress on outstanding accounts
• Raising credit paperwork and issuing invoice/credit copies
• Chasing and resolving aged debt
• Processing and taking payments, including branch uploads
• Uploading delivery notes and issuing customer statements

Skills & Experience Required

• Previous experience managing fast–moving debt
• Good understanding of billing systems
• Excel competency desirable
• Friendly and approachable telephone manner
• Excellent communication skills, written and verbal

Why Apply?

You’ll be joining a supportive and inclusive team within a business that prides itself on strong culture, collaboration, and opportunities for progression. Hours of work are Monday to Thursday 8am 5pm and Friday 8am 4pm.