Credit Controller

Michael Page; Liverpool; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global professional services firm in Liverpool seeks an experienced Credit Controller to manage debtor balances and improve cash collection processes. The ideal candidate will have over 2 years in credit control within professional services, strong communication, and stakeholder management skills. This role offers hybrid working, 25 days holiday, enhanced parental leave, and a flexible benefits package.

Benefits

25 days holiday

Hybrid working

Enhanced parental leave

Flexible benefits package

Inclusive and innovative culture

Qualifications

• 2+ years' experience chasing high volumes of invoices.
• Experience in professional services.
• Strong communication skills and a proactive approach.
• Confidence using Microsoft Office, with knowledge of VAT.

Responsibilities

• Managing debtor balances and maintaining finance systems.
• Chasing invoices via phone and email professionally.
• Collaborating with finance and legal teams to resolve payment delays.
• Producing reports and monitoring cash collection targets.
• Reconciling bill payments and supporting finance projects.

Skills

Relationship-building skills

Problem-solving

Communication skills

Proactive approach

Attention to detail

Stakeholder management skills

Tools

Microsoft Office

Job description

• Great global brand based in the heart of Liverpool City Centre
• Hybrid working and outstanding benefits on offer

About Our Client

Join a forward-thinking, global professional services firm that's built around innovation, collaboration and delivering exceptional client results. With over 1,200 professionals across multiple jurisdictions and a strong presence in Liverpool, we partner with some of the world's most ambitious businesses and individuals.

This is an organisation where your ideas are heard, your career development is prioritised, and your work genuinely makes an impact. As we continue to grow, we're expanding our Finance team and are now looking for an experienced Credit Controller to join our Liverpool-based office.

Job Description

As Credit Controller, you'll play a pivotal role in a tight-knit collections team based in Liverpool, supporting specific departments to manage and recover aged debt. You'll work closely with internal senior stakeholders to help reduce debtor days and improve processes across the firm.

You'll thrive in a culture that values excellence and encourages fresh thinking when it comes to driving cash collection and delivering an outstanding internal and external client experience.

What You'll Be Doing:

• Managing debtor balances and maintaining finance systems with up-to-date data
• Chasing invoices via phone and email in a professional and client-focused way
• Collaborating with the wider finance and legal teams to resolve payment delays
• Producing reports and monitoring daily/weekly cash collection targets
• Reconciling bill payments and supporting ad hoc finance projects
• Keeping collections software and client data accurate and current

The Successful Applicant

We're looking for someone with a solid background in credit control within professional services - someone who combines strong relationship-building skills with the determination to chase and resolve outstanding balances.

You'll Bring:

• 2+ years' experience chasing high volumes of invoices
• Background in professional services
• A curious mindset with a keen eye for detail and problem-solving
• Strong communication skills and a proactive approach to workload
• Confidence using Microsoft Office, with knowledge of VAT
• Strong stakeholder management skills

You'll be joining a collaborative team where high standards and integrity go hand-in-hand with support and shared success.

What's on Offer

• Hybrid working - Split your time between home their fantastic city centre office
• 25 days holiday (plus the option to purchase up to 5 more), and a discretionary extra day in December
• Enhanced parental leave - Up to 26 weeks full pay after 1 year's service
• A comprehensive flexible benefits package tailored to your lifestyle and goals
• A culture that champions inclusivity, individuality and innovation