Credit Controller

Agora Talent; England; On-site; GBP 80,000 - 100,000; Part time

Job summary

A dynamic consumer brand in the United Kingdom is seeking an Interim Credit Controller for a 6-month contract. This role involves managing a portfolio of 500–600 accounts, ensuring timely collections, and resolving customer queries. Candidates should have strong skills in payment reconciliation, Excel, and familiarity with SAP or D365. This position is ideal for a proactive individual who enjoys problem-solving and working in a fast-paced environment.

Qualifications

• Strong understanding of payment allocation and reconciliation processes.
• Experienced in using Excel for data analysis.
• Familiar with SAP or D365 for credit management.

Responsibilities

• Manage a portfolio of 500–600 customer accounts.
• Resolve customer account queries via phone and email.
• Perform credit risk assessments for customer credit limits.
• Investigate and resolve payment discrepancies.
• Produce reporting on aged debt and cash collection performance.

Skills

Payment allocation and reconciliation processes

Excel (VLOOKUP, pivot tables)

SAP or D365 familiarity

Excellent communication skills

Problem-solving ability

Job description

Interim Credit Controller - 6 month contract

A fast‑paced, product‑led consumer brand is looking for an Interim Credit Controller to support its UK wholesale operations during a period of continued growth. Reporting into the Credit Control Manager, this role will take ownership of a large portfolio of customer accounts and play a key role in maintaining timely collections, resolving queries and supporting improvements across credit processes.

You’ll work closely with internal teams including sales, customer services and logistics, ensuring a smooth and professional experience for customers while reducing aged debt and improving data accuracy.

Responsibilities

• Manage a portfolio of 500–600 customer accounts, ensuring timely and proactive collection of outstanding balances.
• Act as the main point of contact for customer account queries via phone and email.
• Perform credit risk assessments and support decision‑making on customer credit limits.
• Investigate and resolve payment discrepancies, maintaining accurate account reconciliations.
• Allocate payments accurately and ensure customer accounts remain up to date.
• Produce reporting on aged debt, cash collection performance and credit risk exposure.
• Contribute to process improvements and automation within the credit control function.

Qualifications

• Strong understanding of payment allocation and reconciliation processes.
• Confident using Excel (VLOOKUP, pivot tables) and familiar with SAP or D365.
• Excellent communication skills and the ability to manage customer relationships effectively.
• Proactive, organised and comfortable handling a high workload with accuracy.

This is a great opportunity for an immediately available Credit Controller who enjoys managing volume, solving problems and working cross‑functionally in a dynamic consumer environment.

Seniority level

Associate

Employment type

Contract

Job function

Accounting/Auditing and Finance

Technology, Information and Media and Digital Accessibility Services

Location: London, England, United Kingdom