Credit Control Assistant

Adecco; Derby; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading recruitment agency is seeking a dedicated Credit Control Assistant to join their Invoicing & Recoveries Team. This role focuses on ensuring timely collections from clients and maintaining strong customer relationships in a dynamic finance environment. Ideal candidates will have experience in credit control, excellent communication skills, and proficiency in Microsoft Excel. The position is on-site in Castle Donington, offering a pay rate of £17.30 per hour for a 37-hour work week, starting in January 2026.

Qualifications

• Previous experience in credit control or finance roles is required.
• Strong communication skills for customer relationship management.
• Ability to adapt quickly to changing environments.

Responsibilities

• Review and monitor outstanding invoices for timely collections.
• Contact customers to follow up on overdue accounts.
• Collaborate with internal teams to resolve invoice discrepancies.
• Maintain accurate records of all collection activities.
• Provide regular reports on collection status.
• Escalate complex accounts for further action.

Skills

Diplomacy and communication skills

Proficiency in Microsoft Excel

Interpersonal skills

Results-driven mindset

Job description

Are you ready to jump into an exciting role within the utilities industry? Our client is looking for a dedicated and enthusiastic Credit Control Assistant to join their dynamic Invoicing & Recoveries Team! If you thrive in a fast-paced finance environment and enjoy fostering relationships while ensuring prompt payments, this is the perfect opportunity for you!

Summary

• Start date: January 2026
• Duration: 6 months with potential to be extended
• Location: Castle Donington
• Pay Rate: £17.30 per hour
• Hours: 37 hours per week Monday to Friday 8-4 all onsite

What You'll Do

• Review and monitor outstanding invoices, ensuring accuracy and timely collections within payment terms.
• Contact external customers via phone, email, and written correspondence to follow up on overdue accounts and arrange payments.
• Collaborate with internal teams to resolve any invoice discrepancies or disputes.
• Maintain detailed and accurate records of all collection activities and communications.
• Provide regular reports on collection status, aged debt, and other key metrics to management.
• Escalate complex or high-risk accounts appropriately for further action.

What You'll Have

• Previous experience in a similar environment, showcasing your diplomacy and communication skills in managing customer relationships, both in writing and verbally.
• Experience in a Claims Handling or Insurance Claims environment is a plus!
• Proficiency in Microsoft Excel to help you analyse and report on key metrics.
• Strong interpersonal skills, with the confidence to work independently or collaboratively within a team.
• The ability to prioritise tasks effectively to meet deadlines.
• A pragmatic approach, adapting quickly to changes and aligning your skills to meet the needs of different stakeholders.
• A results-driven mindset, focused on achieving performance goals.

Adecco is a disability-confident employer. The Adecco Group UK & Ireland is an Equal Opportunities Employer.