Court Usher – Band F

Brook Street; Nottingham; On-site; GBP 25,000 - 26,000; Full time

Job summary

A legal services provider is hiring full-time court ushers in Nottingham. The role involves ushering, greeting public, and liaising with court users. Applicants should possess admin experience and strong communication skills. This position pays £12.21 per hour and includes training and benefits.

Benefits

Holiday pay

Pension scheme

Full training provided

Qualifications

• Good basic admin experience is essential.
• Proficiency in Microsoft Word, Excel, and Outlook required.
• Strong written and verbal communication skills are necessary.

Responsibilities

• Primarily ushering within the court.
• Greeting members of the public.
• Liaising with judiciary, witnesses, jurors, and other court users.

Skills

Good basic admin experience

Working knowledge of Microsoft Word, Excel and Outlook

Excellent written and verbal communication skills

Ability to remain calm in potentially difficult situations

Excellent customer service skills

Job description

Overview

Our MOJ client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.

Our justice system defends fundamental rights and freedoms and must serve all who call on it. The client is recruiting temporary court ushers to join a busy team in Nottingham City Centre, with the role initially until the end of December 2025 (likely extension) and a further extension beyond March 2026. The role is full-time, 37 hours per week, Monday to Friday. Pay rate: £12.21 per hour.

Responsibilities

• Primarily ushering within the court
• Greeting members of the public
• Liaising with judiciary, witnesses, jurors and other court users with professionalism
• Basic admin duties, data entry, dealing with queries, preparing juror packs for trials
• Walking jurors to and from court while maintaining social distancing
• Preparation of court rooms
• Providing support to all court users, including those visiting for the first time
• Filing and post room duties

Qualifications & Skills

• Good basic admin experience
• Working knowledge of Microsoft Word, Excel and Outlook
• Excellent written and verbal communication skills
• Ability to remain calm in potentially difficult situations and maintain professionalism with a variety of court users
• Excellent customer service skills

Benefits & Training

Full training will be provided. Upon completion of training, you will work in the Nottingham Courts. Pay includes holiday pay and a pension scheme.

Application & Requirements

Please apply online with your current CV in WORD format. Due to high volumes, responses to all applications may not be possible. You must be able to provide employment/education/unemployment details for the last 3 years and pass an Enhanced DBS check.

Brook Street is proud to support the Armed Forces Covenant and guarantees to interview veterans or spouses/partners of military personnel who meet all essential criteria. As a Disability Confident Leader with Gold Award status from the Defence Employer Recognition Scheme, Brook Street will offer a guaranteed interview with a PSR Sourcer for eligible candidates. If you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel, please reach out via the Brook Street website to register interest and state the role of interest. We are committed to engaging with you.