Council Tax & Benefits Admin Specialist

We Manage Jobs(WMJobs); Birmingham; On-site; GBP 24,000 - 27,000; Full time

Job summary

A local government agency in Birmingham seeks a motivated Benefits Assistant to provide clerical support related to Council Tax and Housing Benefit claims. This permanent position involves assisting in delivering high-quality services and ensuring compliance with statutory processes. Ideal candidates will have experience in administrative roles, strong communication skills, and a commitment to equality and customer focus. Flexibility and confidentiality are essential in this dynamic work environment.

Responsibilities

• Assist the Processing Team Manager in providing high-quality service.
• Ensure all work is conducted according to law and regulations.
• Provide clerical support for benefit claims for Council Tax and Housing Benefit.

Skills

Experience of working within a clerical/administrative environment

Experience of computer use including data entry

Effective written, organisational & numerical communication skills

A commitment to customer focus

A commitment to equality of opportunity

Ability to produce accurate information

Ability to work in a team environment

Ability to maintain and provide accurate information

To have a flexible approach

Ability to maintain confidentiality at all times

Job description

A local government agency in Birmingham seeks a motivated Benefits Assistant to provide clerical support related to Council Tax and Housing Benefit claims. This permanent position involves assisting in delivering high-quality services and ensuring compliance with statutory processes. Ideal candidates will have experience in administrative roles, strong communication skills, and a commitment to equality and customer focus. Flexibility and confidentiality are essential in this dynamic work environment.