Corporate Insurance Client Service Lead

code4; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading Corporate risk advisor in Birmingham is seeking a Client Service Manager to lead a talented team in delivering exceptional service to clients. This hybrid role combines office and home-based working. The manager will oversee client renewals, guide a team of advisors, and build relationships with key decision-makers. The ideal candidate must have proven leadership skills, a deep understanding of the insurance market, and the ability to drive results. A competitive benefits package and opportunities for professional growth are included.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Opportunities for professional growth

Qualifications

• Proven leadership skills—able to inspire, resolve challenges, and drive results.
• Excellent communication, influencing, and listening abilities.
• A deep understanding of the insurance market and strong technical knowledge.

Responsibilities

• Guide a team of Client Service Advisers, driving high standards and delivering exceptional service.
• Oversee key client renewals and ensure service levels exceed expectations.
• Build client relationships with key decision-makers.

Skills

Proven leadership skills

Excellent communication

Deep understanding of the insurance market

Self-discipline

Job description

A leading Corporate risk advisor in Birmingham is seeking a Client Service Manager to lead a talented team in delivering exceptional service to clients. This hybrid role combines office and home-based working. The manager will oversee client renewals, guide a team of advisors, and build relationships with key decision-makers. The ideal candidate must have proven leadership skills, a deep understanding of the insurance market, and the ability to drive results. A competitive benefits package and opportunities for professional growth are included.