Corporate Customer Coordinator

Connells Group; Birkenhead; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading property services company in Birkenhead seeks a Corporate Customer Coordinator to provide vital support in property management and tenancy administration. You will ensure effective communication with landlords and tenants while coordinating repairs. The role emphasizes customer service excellence and offers comprehensive training, career development, and a competitive salary. Ideal for those looking to start their career with a passion for helping others.

Benefits

Competitive salary

Industry leading training

Company pension

Life insurance

Wellness program

Enhanced maternity and paternity leave

Qualifications

• Willingness to learn and grow in the role.
• Confident, outgoing, and proactive attitude.
• Strong written and verbal communication skills.

Responsibilities

• Provide property management and tenancy administration support.
• Coordinate and prepare tenancy renewals.
• Liaise with contractors for repairs and maintenance.

Skills

Customer service

Communication skills

Multitasking

Tech-savvy

Tools

MS Office

Job description

Corporate Customer Coordinator

Join One of the UK’s Top Employers – Ranked in The Times Top 26 Very Big Organisations to Work For 2025!

Are you ready to kickstart your career in a company that cares about its people?

We’re on the lookout for a Customer Service Superstar to join our Residential Lettings Team in Birkenhead . If you’re passionate about people, love solving problems, and want to grow in a role that makes a real impact—this could be your next big move.

What’s In It For You?

We don’t just offer jobs—we build careers. Here’s what you’ll get :

• Starting salary of £23,875
• Industry leading training and development
• Starting with 20 days holiday plus additional for length of service, plus a day off for your birthday.
• Clear career progression opportunities
• Collaborative, rewarding and fun environment
• Company Pension
• Life Insurance
• 24 / 7 AIG Smart Health (including virtual GP) coverage for you and your family
• Employee discounts and Wellness programme
• Enhanced maternity and paternity leave

Key responsibilities of a Corporate Property Coordinator :

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords, and tenants. You will also coordinate and prepare the renewal of tenancies and liaise with contractors to ensure repair / maintenance works are carried out in time and to agreed standards.

What We’re Looking For :

You don’t need years of experience—just the right attitude and a willingness to learn. If you’re :

• Confident, outgoing, and proactive
• Great at multitasking and staying organised
• A strong communicator (written & verbal)
• Comfortable with tech (MS Office, email, etc.)
• Passionate about delivering amazing customer service

Ready to make your mark?

Apply now and be part of a company where your voice matters, your growth is supported, and your work makes a difference.

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities