Corporate Claims Executive

Cavendish Maine; Newport; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading claims management firm in Newport seeks an experienced professional to manage a portfolio of high-value commercial clients. This role involves leading claims management, advising on strategy, and building strong relationships with clients and insurers. The ideal candidate will demonstrate emotional intelligence and a solution-focused mindset. The position offers competitive pay, a hybrid working model, and significant autonomy in a supportive environment.

Benefits

Strong salary tailored to experience

Hybrid working model

30+ days holiday

Wellbeing benefits

Qualifications

• Experience in the world of commercial claims with a track record of managing high-value clients.
• Ability to handle tough conversations with empathy and professionalism.

Responsibilities

• Lead cradle-to-grave claims management across commercial lines.
• Build relationships with clients, insurers, and adjusters.
• Advise on claims trends and support renewal conversations.
• Provide intelligent claims insight to win and retain business.

Skills

Technical sharpness

Emotional intelligence

Problem-solving

Client relationship management

Job description

Let’s be honest.

Not all claims roles are created equal. Some bury you in process. Some keep you reactive. Some forget you’re meant to be a trusted advisor — not just a box-ticker.

This isn’t one of those roles.

This is your chance to lead from the front — to manage a portfolio of high-value commercial clients and take ownership of their claims journeys from day one. From advising on strategy to negotiating outcomes, you’ll be the person your clients count on. Not just for admin — but for insight, calm under pressure, and the kind of partnership that creates trust and drives loyalty.

You’ll be doing work that matters, including:

• Leading cradle-to-grave claims management across a range of commercial lines
• Building genuine relationships with clients, insurers, and adjusters
• Attending review meetings, advising on claims trends, and supporting renewal conversations
• Helping win and retain business with intelligent claims insight and real-world expertise
• Working alongside some of the best brokers in the region, who value your voice and input

Who this is for:

You're technically sharp and emotionally intelligent. You’ve spent time in the world of commercial claims — and you want more. More challenge. More ownership. More purpose.

You’re not afraid of tough conversations, but you handle them with empathy and professionalism. You think in solutions, not problems. And you take pride in doing things the right way.

What we offer in return:

• A strong salary, tailored to your experience
• A real hybrid working model — not just lip service
• 30+ days holiday, wellbeing benefits, and a culture that puts people before profit
• Genuine autonomy, support to progress, and the chance to be part of something growing

In short:

If you want to be just another claims handler, this role probably isn’t for you.

But if you're ready to step into something more — to take ownership, grow your voice, and become a critical part of a trusted, independent broking team, then get in touch for more detail.

Contact: Stephen Mallaband

Reference: SM/080725

EEO Statement:

Cavendish Maine is an equal opportunities employer.