Contracts and Quality Improvement Manager - Health and Social Care

City of York Council; York; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A local council in the UK is seeking an experienced individual to support the Integrated Commissioning Team. The role involves monitoring commissioned services, managing contracts, and ensuring quality across health and social care. Candidates should have experience with contracts and compliance, and be proficient in Microsoft applications. This position offers hybrid working with travel to care providers.

Benefits

Generous annual leave

Local Government Pension Scheme

Health & Wellbeing initiatives

Qualifications

• Experience of monitoring Service Level Agreements.
• Experienced in managing compliance for contracts.
• Proficient in using Microsoft packages.

Responsibilities

• Monitor and manage contracted services.
• Ensure compliance with service agreements.
• Chair meetings and document minutes.

Skills

Contract management

Quality assessment

Chairing meetings

Microsoft Excel

Education

A level or equivalent

Job description

Overview

Are you looking to further your experience in commissioning and contract monitoring within a Health and Social Care context? The City of York Council are looking for an experienced, enthusiastic and motivated individual to join the Integrated Commissioning Team to play an active role in ensuring effective commissioning and contract monitoring processes are in place across the health and social care services. The post will focus on the monitoring and management of commissioned services alongside quality assessment and improvement for these services. You will deliver an efficient and effective support service in the management and monitoring of contracts and agreements and provide a quality monitoring role across services.

Responsibilities

• Monitor and manage commissioned services, with a focus on quality assessment and improvement across health and social care services.
• Ensure effective monitoring of Service Level Agreements, contracts and service specifications and manage compliance.
• Chair meetings and write minutes; use Excel and other Microsoft packages.

Requirements

• Educated to A level standard or equivalent.
• Experience of monitoring Service Level Agreements, contracts and service specifications and managing compliance.
• Experience of chairing meetings and writing minutes.
• Experience of using Excel as well as other Microsoft packages.
• Willingness to travel to care home settings; driving licence would be advantageous but is not essential.

Working arrangements and location

This role involves travelling to and meeting care providers face to face at settings across the city, with hybrid working from home and in the office when required. Your contractual location will be the designated council office for your team.

Benefits

The Council offers a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. It supports community engagement and volunteering activities, ongoing Learning & Development, and a growing range of discounts, rewards and savings.

How to apply / Contact

For further information or an informal discussion please contact:

Clair-Lou Bailey, Service Manager- Integrated Commissioning at [e-mail]

Closing date

Sunday 28 September 2025 at 12 midnight

Interview dates

From 13 October 2025