Contract Manager - Repairs And Maintenance

Howells Solutions Limited; Thame; On-site; GBP 55,000 - 60,000; Full time

Job summary

A prominent social housing contractor in Thame is seeking a Contracts Manager/Repairs Manager to lead their repairs service team. The role involves managing teams, ensuring compliance with quality standards, and maintaining effective stakeholder relationships. Ideal candidates will have strong management skills and experience in budget management. This is a permanent position offering £55k - £60k plus a comprehensive package.

Qualifications

• Experience managing teams in a repairs and maintenance setting.
• Proven ability to manage budgets effectively.
• Strong communication skills to deal with stakeholders.

Responsibilities

• Lead the management of reactive repairs and maintenance.
• Ensure compliance with housing quality standards.
• Develop procedures for handling complaints and inquiries.
• Manage maintenance budget and authorise expenditures.
• Promote governance and safety adherence within teams.

Skills

Team management

Budget management

Customer satisfaction

Regulatory compliance

Job description

Contracts Manager/Repairs Manager - Social Housing

55k - 60k plus package - Permanent

Based in Thame

Our client is an innovative, and award winning Social Housing Repairs & Maintenance Contractor who are looking for a Contract Manager to join their team based in Thame. The key function of this role is to manage the team of Managers, Supervisors and trades delivering the repairs service, ensuring a high quality and commercially focused service is delivered.

Key Responsibilities

Additional duties include:

• To lead and ensure the efficient management of the reactive repairs and maintenance of our client's properties, ensuring these properties meet the required housing and quality standards, whilst maximising resident satisfaction and contributing to business performance and financial strength.
• Ensure that all activities undertaken meet the client's business objectives, turnaround times and other key performance indicators and work/ quality standards. Develop and maintain procedures for responding quickly and effectively to complaints and enquiries from members and customers.
• Maintain effective relationships with key stakeholders, clients, contractors and residents, whilst promoting and championing our client's values and standards at all times. Deal with escalations of complaints including disrepairs and Environmental Health Notices (EHN).
• To effectively manage a maintenance budget and authorise spends up to agreed levels whilst maximising cost effectiveness and having regard for financial strength.
• Ensure compliance of the day to day or void teams in respect of governance and adherence to the relevant statutory and regulatory provisions, including health & safety.

Please apply online or call Mia on (phone number removed).