Contract Manager

Livin Housing Limited; Milton Keynes; Hybrid; GBP 43,000; Full time

Job summary

A housing service provider in Milton Keynes seeks a Contract Manager for Property Services, specializing in damp, mould, and compliance. This role involves managing a council contract, ensuring regulatory standards, overseeing contractor performance, and maintaining housing standards. Candidates must have strong leadership and contract management experience in property services. The position offers an annual salary up to £42,840 plus benefits including a car allowance, and promotes a customer-first culture.

Benefits

25 days annual leave plus bank holidays

Private medical care

Annual company thank you event

Paid Volunteering Leave

Staff discounts on groceries and more

Share Save scheme and family-friendly policies

Qualifications

• Proven track record in contract management and delivery.
• Experience in a customer-focused environment and managing multiple contracts.
• Strong background in health and safety compliance.

Responsibilities

• Manage contract delivery ensuring compliance with regulations.
• Oversee budgets and performance metrics.
• Liaise with residents to promote satisfaction and service quality.

Skills

Leadership skills

Commercial management

Communication abilities

IT literate

Problem-solving

Education

ILM Level 4 or equivalent in Leadership & Management

IOSH or equivalent health and safety certification

CIOB Building Safety Management

Job description

Annual salary: up to £42,840.00

Contract Manager – Property Services (Damp, Mould & Compliance)

Location: Milton Keynes

Salary: £42,840 per annum plus £4,000 car allowance

Hours: 42.5 hours per week

Fulltime – permanent Monday – Friday

Field and office based

About the Role

Based in Milton Keynes, this role involves managing our Milton Keynes Council contract with a focus on damp and mould remediation, health and safety compliance, and statutory inspections. You will ensure that our housing stock meets legal and regulatory standards, oversee contractor performance, manage budgets, and liaise with residents to ensure high-quality service delivery. Strong technical knowledge of building compliance and experience in contract management within the housing or property sector are essential.

Key Responsibilities

• Manage all aspects of contract delivery in line with contractual obligations and evolving legislation, including Awaab’s Law
• Oversee performance, budget control, programme timelines, and health and safety compliance
• Ensure full adherence to government guidance on damp, mould, and condensation
• Lead and develop direct labour and supply chain resources to maximise efficiency
• Ensure timely and accurate reporting to both Mears and client stakeholders
• Promote a customer‑first culture through professional conduct, site standards, and communication
• Drive high levels of customer satisfaction and meet contractual KPIs
• Manage employee performance, coach team members, and ensure compliance with HR policies
• Lead and manage the delivery of damp, mould, and condensation remediation works across residential properties
• Coordinate with internal teams, contractors, and consultants to ensure timely and high‑quality service delivery
• Build strong relationships with clients, service users, and local communities

Essential Experience

• Proven track record in capital/programmed works or repairs and maintenance
• Strong commercial and performance management experience
• Ability to manage multiple contracts and sites simultaneously
• Experience in a customer‑focused environment

Preferred Experience

• Experience managing damp, mould, and condensation contracts
• Background in social housing
• Experience working with local authority clients

Additional Key Skills

• Strong leadership and people management skills
• In‑depth knowledge of health and safety regulations, including COSHH
• Expertise in building safety, planning, and problem‑solving
• Excellent communication and negotiation abilities
• IT literate with strong organisational and decision‑making skills

Preferred Qualifications

• ILM Level 4 or equivalent in Leadership & Management
• IOSH or equivalent health and safety certification
• CIOB Building Safety Management

What we offer

• 25 days annual leave plus bank holidays
• Private medical care
• Annual Mears Fun Day – a company‑wide thank you event
• Paid Volunteering Leave to support causes you care about
• Mears Rewards – staff perks including discounts on groceries, holidays, eye tests, and more
• Share Save scheme and family‑friendly policies
• This is your opportunity to take a lead role in a dynamic, purpose‑driven team.

Join Mears and help us deliver repairs that really make a difference.

Important Information

All our roles require candidates to have the entitlement to work within the UK. Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21, have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Application Contact

Francesca Swan – [e-mail]

Diversity Statement

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme. We invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates.