{"@context":"https:/schema.org/","@type":"JobPosting","title":"Business Systems Analyst

Vistra; Cheltenham; Remote; GBP 40,000 - 60,000; Full time

Job summary

A global business services company is seeking a Business Analyst to join their iiPay team. The candidate will be responsible for liaising with business partners and producing system requirements specifications. Proficiency in tools like JIRA and Microsoft Office is essential, along with strong analytical and communication skills. This is a full-time position based in Cheltenham, England, offering an opportunity to work remotely.

Qualifications

• Experience analysing software products and subject matter expertise.
• Strong verbal and written communication for specifications.
• Fluency in English and understanding of GDPR.

Responsibilities

• Liaise with partners to identify system changes.
• Produce work proposals and specifications.
• Contribute to the software development lifecycle.

Skills

Analytical skills

Problem-solving skills

Customer service skills

Attention to detail

Communication skills

Multi-tasking

Education

Degree in Computer Science, Information Systems, or Business Administration

Tools

Microsoft Office (Excel/Word)

Zendesk

JIRA

MS Teams

Adobe

Box

Job description

Overview

Vistra's purpose is progress. We exist to remove the friction that comes from the complexity of global business and help clients achieve progress without friction. We have an opportunity for you to join as a Business Analyst for our iiPay business, part of the Global payroll business. This is a full-time, permanent position based in Poland (fully remote) and offers global coverage.

Responsibilities

• liaise with business partners, clients and statutory agencies to identify system changes arising from new projects and ongoing system enhancements
• produce work proposals with an overview of proposed changes and cost estimates where external sign-off is required
• produce business systems requirements specifications that clearly define how business requirements should be translated into system changes and enhancements
• facilitate communications and knowledge sharing to ensure client needs are understood and met effectively and efficiently
• contribute to the end-to-end software development lifecycle with a focus on payroll or related financial systems
• produce specifications for financial systems, preferably in SaaS and / or cloud environments
• adapt to other roles and responsibilities as required within a rapidly evolving business environment
• manage workload to meet business deadlines and demonstrate a proactive, collaborative attitude
• focus on what's possible and maintain a global perspective across environments
• experience with products such as Zendesk, JIRA, MS Teams, Box, Adobe, MS Office

Qualifications

• Prior experience analysing software products and becoming a subject matter expert for products/solutions
• curiosity about industry trends and competitive landscape to ensure requirements reflect current and future state
• excellent verbal and written communication for technical and functional specifications
• fluent in English; analytical, critical thinking and problem-solving skills
• ability to multi-task, manage and prioritize high-priority initiatives
• strong customer service skills and experience working with external clients and internal stakeholders
• strong attention to detail and ability to demonstrate the solution and its value proposition to diverse audiences
• proficient in Microsoft Office (Excel / Word)
• understanding GDPR and data protection considerations
• relevant experience with products such as Zendesk, JIRA, MS Teams, Box, Adobe, MS Office
• industry-appropriate qualifications in Computer Science, Information Systems, Business Administration or similar are desirable
• additional language skills are a plus given the international nature of the business

Location

Cheltenham, GB