Consumer Lending Operations Specialist

Shawbrook; Brentwood; On-site; GBP 80,000 - 100,000; Full time

Job summary

A financial services company in Brentwood is seeking a full-time team member to manage the administration of loan applications, ensuring accuracy and compliance. The ideal candidate will have experience in consumer lending and a strong familiarity with regulatory requirements. Responsibilities include supporting team leaders, training new employees, and maintaining high service levels. This role offers competitive benefits, including family-friendly policies and wellness programs.

Benefits

Market leading family-friendly policies

Free access to wellness apps

EAP for diverse support

Cycle to work scheme

Contributory pension scheme

Qualifications

• Proficiency in Microsoft applications and consumer lending knowledge required.
• Excellent attention to detail and analytical skills essential.
• Ability to manage relationships with brokers and third parties.

Responsibilities

• Administer loan applications and liaise with customers and brokers.
• Support team leader in managing workloads and performance.
• Assist in training and onboarding new team members.

Skills

Microsoft applications

Consumer lending experience

Broker dealing experience

Regulatory knowledge (FCA JMLSG BCOBBS)

Analytical skills

Attention to detail

Job description

A financial services company in Brentwood is seeking a full-time team member to manage the administration of loan applications, ensuring accuracy and compliance. The ideal candidate will have experience in consumer lending and a strong familiarity with regulatory requirements. Responsibilities include supporting team leaders, training new employees, and maintaining high service levels. This role offers competitive benefits, including family-friendly policies and wellness programs.