Consultant

Lockton Companies; Peacehaven; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading consulting firm in the UK seeks a professional to lead service delivery for dedicated client accounts within the People Solutions practice. This role will focus on client retention, technical advisory services, and development of strategic benefit programmes. Candidates must have a proven track record in stakeholder management and experience in the UK mid-corporate benefits sector. The position entails compliance oversight and relationship building with insurers, ensuring high standards of service delivery.

Qualifications

• Proven track record of effective stakeholder management.
• Proven experience in UK mid-corporate benefit broking/consulting environment.

Responsibilities

• Lead the service delivery of dedicated client accounts.
• Ensure client retention as a trusted advisor.
• Develop a strategic approach to client benefit programmes.

Skills

Stakeholder management

Benefit broking

Technical advisory

Job description

The purpose of this role is to lead the service delivery of dedicated client accounts within the People Solutions practice.

• Leading multiline clients as a technical and trusted advisor, ensuring client retention
• Understand clients benefit requirements and develop a strategic approach to benefit programmes
• Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
• Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
• Support the broader development of insurer relationships
• Ensure compliance requirements and internal controls are fully met
• Peer reviewer/technical oversight of associate consultants and benefit analysts

Candidate Profile

• Proven track record of effective stakeholder management
• Proven experience in UK mid-corporate benefit broking/consulting environment